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May 2024 by Herbert Melendez
Terrible customer service. Needed to return an item I just bought, I was told to return the next day because the store was already closed the next day they refused to accept my return
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April 2024 by Bradley Nakaji
The best wholesale food supply store that I have found in the Reno area. Although I have ceased cooking for large gatherings, I still enjoy the stroll through warehouse style supply stores.
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April 2024 by Tayler Owens
The Kietzke location is Reno NV is top-notch. I shop here weekly for multiple businesses and nothing compares to the team at this store! Helpful,kind and efficient. I’ve yet to have a bad experience or single negative comment to make about my experience at this location.
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March 2024 by Derek Lemus
I come to this place 3-4 times a week. Never had I had a problem with one of their employees until now. I would never have thought I would have to leave a review like this for this store. The experience I had with one of the employees name Katie really struck me as a customer.I left my cart in the meat cooler because I was obviously shopping for heavy meats. I received a phone call from my boss and Katie yelled at me from across the cooler “you can’t leave your cart in here when I am moving pallets!!!”. So when I got off the phone I went up to her and said “good morning to you too”. Then I asked for her name, she gestured to her shirt and I gave this complaint to Claudia at the front of the store.Overall I would always give this store 5 stars but this experience really rubbed me the wrong way. Customer service is one of the core principles in running a business and when a employee acts like that it really makes you wonder if you should bring your business elsewhere. I hope management gets to read this and do something about it. If not I will stop coming here completely.
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March 2024 by April Butler
That store has a whole bunch of stuff for the kitchen that you would never even think of so I love it thank you
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March 2024 by Wilson Comb.
Well ill tell you what ive been to a few places like this one and i would half to say its at the top of my list not only was the quality super but the employees were the absolute in great performance gove this one a two thumbs up
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February 2024 by Dee Seidler
Great everyone we go there
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February 2024 by travel nomad
Some items ring up higher than the shelf sticker price! Happened to me on 3 occasions. Irritating to correct them every time. Don't know if intentional or the staff are just lazy! Hope they correct this problem.
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January 2024 by Sherri Foster
Price check!
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November 2023 by H T
Restaurant chef store. Friendly staff. Had the items I was looking for.
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November 2023 by Jellean Andrei Indon
I really love this store! There's no problem on the quality and prices of the products. I always come here 3x a week to bought a lot of stuffs for the restaurant but then some of the workers here are rude doesn't have manners! Poor Customer Service. I usually ask for carry out cause I can't carry heavy stuffs. There's a one time I ask the cashier for carry out and she said that they don't do carry out no more you should do it by yourself. So I left the store without any help try to force my injured right hand putting all the heavy boxes on my car. I don't know if I still want to come to this store.
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November 2023 by Alicia Gray
Has everything I need every week for our Restaurant the Noodle Station in Reno Public Market
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October 2023 by Peggy S.
This is a great store for foodies. It is really fun to see all the products available for restaurants. It is open to the public, with no membership required. The large quantities of great ingredients makes me want to throw a big party so I could justify my purchases, as there is only my husband and me in my household. The staff is friendly and helpful. The reason I did not give it five stars is that the website is not necessarily kept current of the items on hand.
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October 2023 by Chase Aiken
They need more cashiers. Only 1 and a long line.
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August 2023 by Christy Stockford
This place has great bulk prices. We get our Meats here and spices. Great prices on bulk!