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March 2024 by Micha George
The customer service at this store is top notch. They are very helpful and accommodating. I have had to come back multiple times because my boot fit wasn’t 100%. The manager Andrew has been incredibly helpful and attentive to my needs. He has been working very hard to find a solution to make my boot fit perfectly. Can’t say enough about the service at this store
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March 2024 by K P
Andrew was awesome and helped me get exactly what i needed! He was super fast and knowledge about the products and i hope to see him in there again!
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March 2024 by Jon North
Great service in the snowboard shop! Needed a rare binding part and they had it at a great price. Aubrey is very nice to deal with. Thanks guys!
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March 2024 by SMS
Hands down best service in Reno. Staff is extremely helpful and friendly. Great experience
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February 2024 by Jules Krimm
These people never dissapoint! Two years ago, we bought skis, snowboards, and a bunch of accessories for the whole family. Today we had to upgrade some equipment. They happily spend a bunch of time with their customers to make sure we get the most appropriate product for our needs. Super thanks to Andrew and Drea for all their time spent and to Kai for his adorable beanies!
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February 2024 by Tom Dennis
Andrew was a champ, he really helped me out. Thanks again for the great experience!
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January 2024 by josiah llerenas
Went in to get my binding fixed, big ups to Aubrey… he fixed it in a timely manner with a smile on his face. Definitely recommend this spot for everyone. Always great service.
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January 2024 by Jonathan Johnson
Great service at the maintenance and repair counter. Andrew is very knowledgeable and helped me to figure out how to take care of my new skis and what gear and services I really need. Very thorough technician.
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January 2024 by Jason Sheck
It's been almost 20 years since I actually enjoyed being in a ski shop, and my experience here was great! Helpful staff for both ski equipment and clothing, great ski selection, great clothing selection, good prices, and just a good vibe in the store! As I was waiting for a store employee to grab a box of bindings, I was asked by two other employees if they could help me with anything. I will definitely be back!
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November 2023 by Elizabeth Gabriella Johnson
Recently worked the Avalanche Sale at CalExpo in Sacramento, CA. Just have to give one person in particular, Vincent (one of the Ski Pro truck drivers), a special shoutout. He was so incredibly hospitable and his attitude and customer service was impeccable! Thank you so much Vincent for all of your help; it was an absolute joy to work with you! :D
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November 2023 by family wu
This place deserve more than 5 stars. Staff are friendly and efficient. Product are new and have great sale going on. Highly recommend
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September 2023 by Jessica Botts
Such a chill atmosphere and extremely knowledgeable staff. They made us feel welcome and spent a ton of time with us ensuring that we got exactly what we needed!
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September 2023 by Dedleh Auntea-fa
Extremely cold inside, no çustomer service to speak of, just ski jocks hanging around chatting with each other. Won't be back.
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September 2023 by Caitlin Smith
Staff who helped us was knowledgeable. Prices were reasonable and they had a great selection.
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September 2023 by David Bailey
Wanna thank my man Roman for hooking me up with my Kazu Kokubo Pro 157! Showed up here on the east coast and I can't wait to shred this thing. Thanks for making it happen!