Pet Station Robb Dr. is a locally owned, full-service pet store in the Reno/Tahoe region. It offers a wide variety of pets and supplies, including high-quality food and accessories for dogs, cats, reptiles, fish, small animals, and birds. Customers note the store has a good selection and a appreciated rewards system for buying food. A key feature is the self-service dog wash, which many find wonderful and easy to use. It includes warm water, a blower, shampoo, conditioner, brushes, and towels, providing a nice setup that solves the mess of bathing a dog at home. The pricing is considered reasonable, with a deal for multiple washes. The staff is generally described as very friendly and helpful, both in person and over the phone. However, some constructive criticism mentions that employees sometimes appear confused about store processes and promotions, needing better training. There was also an isolated comment about a manager being rude to staff. While a favorite treat brand was missed, the store remains a recommended place for pet supplies, crickets, and pet rats, with customers planning to return.
