Ross Dress for Less offers a wide selection of brand-name items at 20% to 60% off department store prices, making it a popular destination for budget shoppers. Customers appreciate the variety of merchandise, which includes clothing, home decor, kitchenware, toys, and even pet supplies. The store is well-organized and often stocked with seasonal items, especially during the holidays. However, shoppers have noted that the checkout lines can be long due to a lack of cashiers, which is a common complaint. While some customers feel that prices have increased and selection can vary, many still find great deals and enjoy the shopping experience. Overall, Ross is seen as a convenient one-stop shop for diverse needs.