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“Amazing staff!! USPS screwed up an overnight delivery… a day late, delivered to the wrong address, everything. They took on the problem and called everyone else in the area until they found it, then went and picked it up and brought it back to me. Talk about above and beyond. You all rock!! ?”
“As someone who regularly uses post offices in Reno as well as around the country, I can say without a doubt that this location has the friendliest, most helpful, and best service of them all, and it’s a pleasure to visit! This is why I’ve kept my PO Box here for 9 years and counting. Thank you all!”
“Don't listen to the bad reviews lol. It clearly says you need to make an appointment for passports on a sign at the entrance. Just accept your fate and make an appointment with the polite man up front! My appointment went smoothly thanks to Monte who is so good at his job and super educated in the matter! He makes the passport process clear and easy for you as he reviews the paperwork. Made me look decent for my passport photo, too! Super nice and efficient staff!”
“I'm at this branch at least once a week to mail a lot of packages for work. The people that work here are so lovely! I really appreciate them and look forward to seeing them every week. I do wish they had a few more people working up front because I tend to bring in a lot of things to mail, and I feel guilty for holding up the line.”
“Even under construction, USPS will always be an institution, we just can't live without them! Bravo to the workers of the USPS! Looking forward to the new building!A year later - 2022 - still under construction!”
“Truck entrance is on the South. Receiving is next to Dock door 15. I was unloaded and reloaded in under 1 hour. I didn't get the gentleman's name, long hair and tall. He is a great guys, very friendly”
“I walked in on Saturday morning to a LONG line prior to the desk opening. Cassandra was getting people in and out of there, it was so much faster than expected and friendly service.”
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“Staff is always extremely helpful and friendly. Great shop for cool little gifts for family and friends. On our last visit, Darren was especially helpful and courteous. We plan on doing plenty of business with them in the future!”