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June 2024 by anya (simon)
Decent customer service, someone who help me was quite rude
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June 2024 by Mateo Frito
The only store that gives PetSmart any competition. Petco has it all. You name it. Great people, and fun to go shopping around. So much stuff.
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June 2024 by smaugmik
Always a large selection of pet supplies and pets galore!
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June 2024 by Kimberly Pittman
They had what I needed that was good
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May 2024 by Jmez@gmail.com Messerschmitt
Fast, fruendly and found me an online proce match. The manager and associate working on 1/11/22 were both outstanding! I went in tonight and Jozie took some extra time to REALLY help me out. She needs a raise AND a promotion!!
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May 2024 by Marc Atteberry
At the moment, I only need crickets, for my cute little Wolf Spooder. 2/20/24 I went to get some, and you were out, with a sign saying there were issues... the cricket tank, stank of death. I like the people there, but the live crickets need more care and attention.
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May 2024 by Diana Conger
Agent was great
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May 2024 by Bree Allison
Everyone was super friendly
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May 2024 by James Arguello
The best experience I've ever had at Petco. We really lucked out and got great service from a Great Associate. All associates are very friendly and will answer questions or get someone who can.
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May 2024 by Angelich White
Not the best location. Staff seem to not want to be there. Have to ask for assistance most of the time.
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April 2024 by Ron Hunt
The staff at Petco was okay, but not overly helpful or friendly. My problem was with the Vetco staff that rotates to each store to administer pet vaccines. We had a scheduled appointment but these people were unfriendly, abrasive and even rude. They treated us as if we were an interruption. In addition, they wanted to charge $185 for vaccine update.
I chose to leave and made an appointment with KLAICH Vet Clinic. They were so friendly, warm and highly professional. Everything Vetco at Petco was not.
It was like being in a regular doctor's office. They did a full examination and administered Rabies and Distemper shots for less money!!!! We will definitely use KLAICH for our future pet health needs. It pays to shop around if your pet is important .
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April 2024 by Sara Davy
If you enjoy standing around being ignored by employees when you try to buy things this is the store for you. If you actually want to be able to get what you came for, go anywhere else.
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April 2024 by Michelle
Manager (Mike) is a total joke, an will laugh an argue with customers when they call him out on overcharging.He wanted to charge different prices for mystery snails, as he thinks they are inca. I hate to inform you Mike, but calling them by their scientific name doesn't make them more expensive ? Decided not to get the snails he wanted to charge 7.99 for (they are clearly listed online an other stores for 2.99 a piece) after he wanted to act like it was funny an smile an laugh in my face. I will took my business to the south Reno location ? Steer clear of Petco Northtown! South Reno location is better cared for an polite staff, bought 4 blue for 2.99 a piece (buy 3 get one free).
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April 2024 by Debra Rhoades
Very helpful.in my purchase..
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April 2024 by Connor Price
Thry take too long to get crickets. The ones in the plastic boxes are always dead. I guess It's fine, they have what we need.
