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September 2022 by BUDDHA BLESS
That old man is very rude, disrespectful and most definitely very unprofessional. The girl that works there with him is nice but can do alot better at a different company. Would not do business ever again.
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September 2022 by Hella
The incompetent old man is rude and disrespectful. He doesn't give refunds on damages and defective parts and blame it on the customers. I HIGHLY RECOMMEND YOU TO NOT DO BUSINESS HERE.
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September 2022 by Luciano Diaz
was amazing service
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September 2022 by Ip M.
Awful place to do business. The old man seems very prejudice, rude and can care less about a customer concern on returning defective or damaged parts. Would not recommend.
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August 2022 by katie a.
My left side mirror was broken and falling off and Performance radiator helped me find a solution to this problem within 5 hours. I am 19 years old and have no clue about cars or what to do when something is broken and the owner was extremely helpful and nice. He referred me to a place where I could go purchase a new side mirror, and the place he recommended was way cheaper than getting it at some auto store. I went to go pick up my new mirror and then came back a few hours later to get it put back on. It took about 15 minutes and it was extremely fast! This was my first big car issue I have had to deal with alone & I am so happy and grateful I came here! Thank you performance radiator!
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June 2022 by Sean Kerr
Had to go for my job. The guy was rude, condescending, and could careless. Luckily they had a woman who handled things with me. Sounds like he always does this. I would truly find another place if I were you.
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August 2021 by Donald Johnson
They were great
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January 2021 by Michael K.
I purchased and installed a radiator I purchased from the Reno NV location. After installing the radiator, coolant was leaking from a small crank in the plastic upper tank, so I brought it back and dealt with the manager (Don). He immediately started to try to find excuses why he could not replace the defective radiator. From telling me that it had been dropped, and that I never even installed it in the vehicle. I have little patients and zero tolerance for these kind of people in any retail business. After arguing with him for a few minutes I had had enough of this clown. I left him the defective radiator and disputed the transaction on my credit card. I would NOT recommend this place to anyone.
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June 2020 by misael torres
Excelent Quality and service
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February 2020 by Mariah P.
My husband called yesterday(Friday) about getting a radiator and said we couldn't pick up till today(Saturday) well. They are closed even though we told them and they said it was fine that we came by. They need to put up their hours of operation. The lady even said they opened at 8 and we are here at 9.
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April 2019 by Doha Wasiuzzaman
Best Radiator. Those guys are open really early. Prices are awesome. Better than buying it online. Lifetime warranty
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February 2019 by Bill J.
They used to be a great company in Reno. Now the cars they have employees deliver with are unsafe at best. The employees are high or drunk I think.
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October 2018 by Trezure Fenton
Excellent service. So helpful, I went in unsure of the year of my vehicle but they figured it out and the price was perfect. I love this place, I highly recommend it to anyone needing a radiator. The price was 15 dollars cheaper plus one day sooner on shipping than A1 Radiator tried to charge me.
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April 2018 by Peggy T.
This place is great. I bought a radiator and it was cheaper than any other place. They delivered from Reno to Truckee for free. I got it in two days and everything went well. Thank you for great service and an affordable price. I would not agree with the other poor reviews. Peggy T. Truckee, Ca
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November 2017 by Jaime D.
Gosh, this place is a complete disaster. The store manager always sounds completely hammered. They can never manage to deliver our parts within a timely manner and half the time they are wrong. Of course it always comes with an attitude. Performance radiator used to be the regions best place around and the staff has really gone down hill and so has the service. The manager has such a poor attitude and filthy mouthy. Every other word is a curse word. Avoid this by all means! Plus there's a dog there slobbering all over your shoes and in the middle of the door way while the manager smokes at his desk.
