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October 2024 by S Fausey
We had them repair but what turned into a replacement of the refrigerator in our 5th wheel rv and had the roof conditioned..they are professional in all steps of the service and repairs
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September 2024 by annie kim
I had an accident backing out of my garage and horribly damaged the top of my car. I drive a Rivian and didn’t want to go to any body shop. I was recommend paramount auto body through word of mouth in the local Rivian community and I am so glad I took my car here. I met with Tim who gave me his honest assessment and trusted him in taking care of my car. They did a terrific job and I am so happy with the results. Thanks again!
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August 2024 by Shaun Bittick
We took our rig over to get an estimate and Steve said we will get started right away. They had it back to us the day we needed it for a trip we had previously planned. Steve and his crew really do try very hard to get the job done. Even when we did have a delay they got us right back in to finish up the decals. They do great work. Although the communication could be a little better we are very pleased with the work and service.
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July 2024 by Bizzy Riley
Excellent service and excellent customer service! The wonderful owners of Paramount might not want us to advertise how spectacular our experience was there. We have our camper trailer traveling from Washington state.
We blew a tire, which we were able to replace with our spare, but the blown tire tore apart our propane line. We pulled in without an appointment, and not only did they fix the line for us, but they treated us so kindly and only charged what I consider to be a very reasonable price. I sat in their office for an hour during the repair and heard nothing but excellent customer service from everyone in their office while they managed other customers. Very impressed.
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March 2024 by Joshua
Just started the repair process but so far Paramount has been awesome in explaining the entire process of repair and let me know exactly what I need to expect.
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March 2024 by Dennis B.
Brought in my car for repair work. It has been over 2 months since I dropped it off. I have left many messages which are never returned. Had All-State contact them and they are having trouble with getting calls back. They told insurance company I was getting a new door but they are repairing a used one. All State said they will be removing them from their preferred list. Now they want to charge me for repairing door after billing insurance company a new one.
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March 2024 by Shelby C.
These guys actually care about doing things the right way and do an amazing job! I brought my car to Paramount after having another shop do repairs that were done horribly. Tim let me know exactly what should be done and handled everything with my insurance. There was a small blemish when I picked up my car and he sent it right back in to the shop and had it cleared up in a minute. This is the only place I trust with my vehicles.
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February 2024 by J L
We brought our car in for minor body damage caused by a slight side swipe.
First the good news: Body work was nicely done, hence the second star. Now the bad news:
If you listen to their recording, when you are on hold, you'll learn what egotists they are and you'll also learn some statements that are wrong. They say that insurance companies cannot limit the amount that body shops can charge for their work (that should be a warning as to how Paramount charges). Well, they can and Hartford did. They go on to say that they provide a loaner car if your insurance company does not cover one. Great, except they never told us that when we brought our car in so I never checked and they never provided one.
It, eventually, took two months to get the car back. When we had not heard anything from them for awhile we called to find out when it would be ready and learned that they were in a feud with the insurance company over payment but they never explained what the problem was and I assumed it was because Hartford was behind in payments. Eventually, calling back and forth between the Hartford and Paramount, Hartford made all the payments that they were willing to make and Paramount wanted $900 more. In order to get the car back I had to pay it.
If you read their Yelp reviews, including the reviews that are "not recommended" you will see how bad that customers think they are.
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January 2024 by James Eggum
They are crooks do not go there. Bad experience. Lady in office tried to steal money from us when we had are car towed in for estimate. To mad to tell you rest of story.
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January 2024 by Martin Davis
I had to re schedule. Leave me alone please.
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January 2024 by Texas Me
Ok so the owner of this place just called me after not respi ding for an estimate for 1 weeks! !
**HE CALLS ME ....HES DRUNK, AT 9PM AND SAID I GAVE HIM A BAD REVIEW SO HES DONE WITH ME...!
But I cant get him to return my calls and emails for over 2 weeks!
Steller
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January 2024 by Sylvie Maracci
Very professional and will help navigate the pitfalls of the insurance claims!! Highly recommended!
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December 2023 by Jcup Davis
Though my car did not get worked on here, the staff is phenomenal! They are extremely knowledgeable (especially with insurance) and are there for you the entire way. Highly recommend them for all of your auto needs.
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November 2023 by Jane Ginter
I worked with Matt, Manny, Jason, and Peggie to get my problem resolved in a quick and timely manner. They installed two new batteries in my camper van and I was good to go! I was thrilled at the quick turnaround.
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November 2023 by Jennifer Brooks
Oh gosh where to start. If you have your vehicle repaired with Paramount get ready to not see it for awhile. After them confirming the ordering of my parts a month in advance of my scheduled repair, it still took them 32 days to fix a hole in the bed of my pickup truck. Then getting it back I realized they didn’t put my running board back on or even give it to me. The inside of my rear door was taken apart and the plastic tabs inside have been broken off and now it rattles all the time. The seal on the outside of the door handle on the passages side also has the black seal hanging out the bottom. I also had a flat tire upon pick up and had to ask them to fill it so I could leave. All of this, and they said it was taking so long because they wanted it perfect. It was far from perfect. And to top it all off I had to pay additional $500 above my deductible and insurance payment of $6000.00 to get it back.
