O'Reilly Auto Parts Store #3529 in Reno, Nevada, located at 1996 Selmi Drive, is a well-regarded auto parts store known for friendly service and helpful staff. Customers appreciate the store for its wide selection of parts, tools, and accessories, along with useful store services such as free battery testing, wiper blade and bulb installation, check engine light testing, and drum and rotor resurfacing. The store offers a free Loaner Tool program, allowing customers to borrow tools with a refundable deposit, which is the same price if they choose to keep the tool. Many customers highlight the professionalism and attentiveness of the staff, especially mentioning employees who recognize returning customers by name and provide knowledgeable assistance. The store is praised for its affordability, often offering better prices than competitors like NAPA, with no issues reported regarding the quality or longevity of parts. Customers also note the exceptional customer service, with staff going out of their way to help troubleshoot problems and find solutions. One manager was specifically commended for promptly diagnosing and fixing vehicle issues on the spot, demonstrating a high level of expertise and dedication. Overall, O'Reilly Auto Parts in Reno is seen as a reliable, helpful, and friendly store that consistently meets customer needs and provides excellent service.
Matt was very attentive, friendly, and helpful, he needs a raise 💪👍
September 2025
I needed a starter for my friends 1999 Chevy and they looked and looked couldn't find one , so they ordered one and I had it in side of a week , they were super friendly staff and very helpful , id recommend this Oreillys to anyone in need of any part ...
July 2025
Came in the store in a panic and the gentleman who helped me read the codes on my car and sent me across the street to the mechanic shop and they fixed me right up it ended up being my serpitine belt. If it wasn’t for the nice gentleman in this store I don’t honestly know what I would have done