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April 2024 by Amy O.
4/16/2024- I can't believe it's been three years since our last visit.. Initially, I was looking to have a back up boarding.. for the furry ones.. I made reservations to have them re-evaluated.. a few weeks back.. Dropped them off this morning and they stayed until 3:30.. Staff was friendly and Cece was also there to greet them.. Received a call mid -morning and they passed with flying colors.. There are many advantages of bringing the dogs here and will fit our needs more.. Thank yo so much for remembering us and look forward to going on a longer vacation- with piece of mind..
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March 2024 by Kalie Ghiglieri
On Command is so kind. We just moved near one of their locations, and have been trying to find a good grooming spot. We called and they squished us in for a nail trim without a worry. Then we set up his online profile and a groomer created an appointment for him- which I thought was today. Turns out it’s next week, and they still put in the effort to give him a good nail trim before our actual grooming session next week.
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March 2024 by Jennifer H.
I board my two dogs here and they seem to love it as much as we do. The facility is clean and they have individual kennels to house them. My dogs ( a shitzu and a bichon Frise) are small enough to share one kennel. The staff is friendly and good about following instructions for feeding and medications. I even request for my dogs to walk on leads with harnesses and they oblige, otherwise they use a choke collar which I don't care for. They don't mingle with other dogs and get walked every couple hours for exercise and to relieve themselves. This facility also offers daycare and grooming.
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March 2024 by cassandra campbell
My dog, Sage, loves this place: play dates, grooming, training and occasional boarding. The staff love dogs and are friendly and kind. And, it is clean.
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March 2024 by Sandy Toes
The customer service was outstanding. Our pups were treated very well and they looked adorable after their first visit for grooming today. It was a pleasure picking up happy dogs. Can't wait for the next visit.
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March 2024 by Felicia Moffett
We have gone to OnCommand twice now for dog grooming. Fabulous job with my anxious dogs. The staff are very caring. The facility is spotlessly clean. I am so happy with Matt the groomer. I look forward to next time!!
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March 2024 by Kathy Erickson
Another great grooming session today with Stephanie. She does an amazing job on our Goldendoodle!
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March 2024 by Joseph Shawa
Friendly, clean, an loaded with dog lovers
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March 2024 by Craig Clark
Great place. Had my dog for 19 days. She was happy, healthy and groomed when I picked her up.
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March 2024 by Lei Lei
Team members are very loving and affectionate. Will return again when service is needed for sure!!
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March 2024 by Sabrina Missie
On command did A wonderful job grooming my Shih Tzu and my dog loved it
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March 2024 by Daniel Callahan
I was late to my pickup for my dog Cherry, but everyone there was very accommodating, allowing me to pick her up the next morning without issue. Very polite and understanding staff.
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March 2024 by Sandy Culp
The personnel at the Reno On Command are always kind to the animals, accommodating to owners’ needs , and flexible when time constraints occur.
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February 2024 by Sheryl V.
I've been taking my dog here for boarding and grooming for years! I love the people, service and atmosphere and so does my dog!
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January 2024 by Donna Teixeira
My dogs had a great time. The staff is truly amazing. Will definitely use them again!!!