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June 2024 by Dan G.
I was reluctant at first because of some of the reviews I read, But by the time I left, I realized that I was getting above average care for my dog. My dog Sierra was bitten badly by a German Shepherd, I was also bitten, but went to the ER before I knew Sierra needed help. My vet was not available till later in the afternoon. When I called, Northwest veterinary clinic, the very professional staff person asked me to hold so she could explain the situation to the doctor. She said the doctor felt it was important to bring my dog in right away for proper care. She had severe wounds on her body and her leg. I only saw one wound, Doctor Rior said there had to be more punctures because of the shape of a dog's mouth. he's very knowledgeable and a no nonsense type of doctor. I was also very impressed that he'd let me in to the examination room while he was cleaning and evaluating her wounds. One of her wounds was very deep and needed stitches. Although it was heart wrenching to see, he showed me how deep the puncture wounds were. He also dropped an antibiotic powder into one of the wounds to make sure it wouldn't get infected. While in his office, Sierra, also got an injection of antibiotics, as well as being sent home with antibiotics and antibiotic appointment His staff called Pet Smart for me to find out if they had a doughnut rather than the cone of shame (what that office would do that for you? ) The doughnut worked much better for her so she could hear and eat better while healing. I don't know what to say about some of the bad reviews about Dr Rior. He was very responsive to all my questions. He's not an overly personable, but extremely efficient, and didn't make me feel as though I couldn't ask him any questions.I felt like he was no nonsense. He answered all my questions thoroughly. I must say his staff is also amazing! Two of them professionally lifted Sierra up onto the examination table while I was there. Looking back on it, I realize the culture in Northwest veterinary hospital is very professional, but not as hoity-toity as other vets I've been to. I also felt like the vet bill was very reasonable. I noticed the medication's weren't marked up excessively like they are in other offices. I don't think Dr Rior is a money grubbing Veterinarian. He must have some decent expenses though because he had at least four people working with him. And I must say once again, his staff was awesome and very professional with me. It annoys me that people would refer to his race in previous reviews. I find that disgusting, and I think that's what threw some people off. I think if you're patient with him, you'll see that Dr. Rior is one of the best vets you've ever been to. I highly recommend Northwest veterinary clinic and Dr Rior. And by the way, he is now my number one Vet of choice.
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May 2024 by Madi G.
This vet has been the most to the point vet ive been able to find yet. The technicians are angels, and the veterinarian saved out elderly dogs life with a dental no one else would perform.
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April 2024 by Autumn L.
My sister took her dog to them today because she had a sore from licking herself. The vet decided to clean the wound and the dog starting screaming within a few seconds a vet assistant noticed the vet was using hot water and was burning the dog. She started confronting the vet about not checking the water beforehand and he didnt care at all. My sister is traumatized and so is the poor dog. He didn't apologize only the assistant did!
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January 2024 by Khush Singh
Dr knows how to take care of my k9!
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October 2023 by Kevin
We have been bringing our cats and dogs here for years. Very happy with the services.
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October 2023 by Alana H.
We just moved into town & this vet got us in asap! Brooklyn was a big help with our Maine coon! We will continue to take our animals here! Vet was great
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September 2023 by Jen J.
This veterinarian office was horrible! Beyond dense, I brought in my 3 1/2 month old shepherd. The front desk person who calls herself a vet tech was a idiot. When we went into the examination room she wanted to know if my puppy was going to bite her. Idiot she's a puppy... We came because of a sore on my pups nose. After meeting the veterinarian he offered to clean the area and apply topical cream and give her a antibiotic shot. His other option was surgery and full sedation. We choose the less aggressive care plan after seeing the bill. The doctor changed his mind and said he only wanted to do the surgery. By the way not one person took a moment to pet my dog. Ugly sad office. Do not go there please. No pet deserves this treatment.
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September 2023 by Zoë C.
Awful, rude, disrespectful assistants and the Dr. asked if my 14 week old puppy would bite him. He didn't even pet her to say hi nor did the other rude stuff. They were trying to say my puppy needed surgery for a skin infection.. took to another vet just need a topical and antibiotics. MIND YOU THE INFECTION LEAKED ONTO HIS HAND AND TABLE HE DID NOT WASH IT OFF HIS HAND HE LET IT STAY AND TOUCHED THE DOOR HANDLE THEN WE WATCHED THEM JUST LET ANOTHER DOG RIGHT IN WHEN WE LEFT WITHOUT CLEANING THE INFECTION UP. The lady giving prices rudely told me i had a "same day appt fee" because i was "30 mins late" mind you we were on time to our 2:30pm that i had made 2 days prior. She raised her voice stating It is my fault i have that fee because i was rudely late. When in fact i was on time and they do not send a reminder text so they can just collect extra. They are just looking for money, they don't love your pet or care about comfort. We did report the whole office with pictures and videos. Your pet is in not clean hands here. Wish i could give no stars.
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September 2023 by Gerin
This place was very kind to our princess cat. They were able to get her in within the next day for her vaccinations. The staff were caring and friendly.
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August 2023 by Adorsky D
Thank you team and Dr.Sukhjeet Riar for saving our baby Roulette! We are very pleased and grateful for all the help .Also,Rebecca was very prompt in sending me paperwork for my insurance.
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June 2023 by Hannah K
Recommended to me by a friend. This place is close by and everyone here including the veterinarian is sooooo nice. They care about my pets and recommend things without sales pressure like if u can’t afford it all but can come back the items are on the forms. Thanks for seeing my doggie on the quick! ?♥️
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June 2023 by Hannah Joyce
Recommended to me by a friend. This place is close by and everyone here including the veterinarian is sooooo nice. They care about my pets and recommend things without sales pressure like if u can’t afford it all but can come back the items are on the forms. Thanks for seeing my doggie on the quick! ?♥️
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March 2023 by Aida Yamileth White
We absolutely love everyone at the NW Veterinary. They are great listeners and work with you for the best treatment for your pets. They breakdown everything ahead of time and work with you to come up with a plan that is comfortable for your budget as well. I really appreciated that, as vet services Can be expensive. We bring both of our huskies here and have been for the last three years. One of our huskies has very bad allergies and anxiety.
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March 2023 by Justine DeLacy
I was desperate to be seen by a vet due to an infection in my dogs mouth. I called all over town. No one answered their phones. Mind you I am established at 3 other vet offices in town and no one could see me. I was told to go to the ER where the wait was 8 hours just to get into the doors. I walked into this office and they graciously helped my dog. I was not established here. They normally don’t do walk ins and they helped me. Thank you for getting my boy on to the road to recovery. You all treated my boy and my exhausted self so well. I’m so grateful for them. Thank you
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February 2023 by Lesley Grimes
They are always pleasant and professional. I won't take my dog anywhere else.
