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March 2024 by Stephanie Kelley
Nevada Infusion was a wonderful company to work with. From the moment they got the referral, we had constant support and communication with them. Amy, the pharmacist was phenomenal and always available to answer any questions or concerns we had. Our medication was delivered on time every week along with all the supplies to flush the line. Did not have one problem and would highly recommend them to anyone!
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February 2024 by Carol Kluvers
Nevada Infusion has been an amazing company to work with. My husband was a challenging case with insurance issues and a never ending antibiotic changes. His hospitalizations and home infusion were during the holiday season. During Christmas and New Years. Steven Iy was always available. Even when he was off work. Montsey Tavares made sure we got the assistance my husband needed during his stays at home. I will be forever grateful.
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January 2024 by Hans Planchard
I really like Nevada infusion center everyone is so helpful. Amy one of the pharmacist is my favorite
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November 2023 by chelsea p
Britqtny was so helpful and nice. It was such a smooth infusion. My ocrevus infusion takes 5 hours and they flew by in a breeze! She was so courteous and explained everything every step of the way. She made a huge difference in a usually not so fun experience.
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May 2023 by Sam Genis
Nevada Infusion (including the incredibly hard-working administrative staff, nursing staff, and pharmacy staff) is absolutely amazing. Because of insurance difficulties, med changes, etc. I’ve bounced around to many of the outpatient infusion centers in Reno/Sparks and never have I encountered a staff that so strongly advocates for its patients. They are so adept at navigating the challenges that working with insurance companies entails and they are always proactively communicative with me about appointments/ prior authorizations/ etc. I’ve always felt deeply cared for, as both a patient and as a person here.Thank you all so much for the amazing care that you provide the Northern Nevada community- y’all are an inspiration and are a model for what an outpatient infusion center should be!
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May 2023 by Liz Olson
I was diagnosed with Sepsis and needed a PICC line with 23 hr antibiotics. Nevada Infusion was prompt on getting me set up with the antibiotics and all the supplies I needed and were very helpful training my husband on the steps of changing and flushing the catheter. Any question I had JP Topal and his staff did a great job helping me through it.
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September 2022 by Bob Robertson
Superior service. Contacted me every few days to check on my condition. Promptly delivered my medications. I highly recommend their services.
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August 2022 by Rick Jones
Thank you, Steven.
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February 2022 by Casey Porter
yet friendly and laid back. Knowledgeable. Answered all my questions. From the nurses, front office staff to the Pharmacist in the back, upbeat and positive. I would recommend to anybody. I"ve since been cured so my only problem with them is they're not one of my appointments any more
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November 2021 by Jemmely Quintero
Support Nevada Infusion. They are organized, professional, courteous and caring. With Nevada Infusion you as a person, your health and your safety are the priority. They are staffed with genuinely kind and warm people that have experience and passion for what they do.Steven and the team of experienced professional Nurses are amazing. They are personable and thoughtful. Rochelle remembered and acknowledged my birthday with flowers. Steven, the pharmacist, makes house calls weekly to ensure you are not only informed about your labs but to answer questions and hear that you are in good spirits. One time I was extremely busy and couldn’t get home in time for my house visit. I was going to miss the drop off time for my labs but because it was super important, the Nurse went out of her way to come to me instead. She got my labs done, changed my dressing and dropped it off in time.Nevada Infusion is great because they are a local business dedicated to serving Northern Nevada. They are all inclusive and very accommodating. They do TPN, hydration, blood draws/labs, pick line dressings, in facility infusions, administer prescription shots and I’m sure other services you’ll find on their website. They also communicate with your primary doctors and providers to ensure you are getting accurate and proper care. They are organized with keeping you stocked on supplies. It is an easy stress free transition even coming from another infusion provider. When I switched to Nevada Infusion they gave me an accurate time frame how long it would take and what the process was. My insurance was verified and approved asap then they confirmed my services and supplies needed with my Doctors. Finally they consulted with me and my husband that everything set up is convenient, accurate and approved by us.The front office staff are courteous and warm even when they are requesting payment. They are also flexible and go out of their way to make sure they have your consent to charge for any payments. I had to make some adjustments for a few months and they did not charge me late fees or keep calling about my bill. They simply asked when would I like the payment to come out. I set it for my paydays and they still extended a courtesy call to let me know and verify it was okay before they charged me which I really appreciated. They send you your receipts and keep you up to date on meeting deductibles, your payment schedule and your current balance. No surprise charges.I highly recommend Nevada Infusion to anyone because I trust Nevada Infusion with my own care. Thank you to the Nevada Infusion team members!
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September 2021 by Desare Smith
Had my first infusion since living in Reno, at Nevada Infusion. Pam was my nurse. My experience was so nice. With my own room, I could just sleep the time away. I received Ocrevus for multiple sclerosis. It takes sometimes six hours. I am glad it was here.
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May 2021 by Dee Tackett
Boy if it wasn't for NV Infusion my friend would have been gone with an infection in her leg. They are so nice there and they care about the person they are working with. I had the guy Steven and boy he was so concerned about my friend he called every day to check on her. When she got in the hospital a couple times he was very concerned. Thank you Steven and NV Infusion for having her back and treating us like one of the family
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December 2020 by Cecilia Leal
NV Infusion had my back all the way until my husband returned home from UCSF and local hospital to receive NV infusion services. They communicated with medical staff who failed informing me of my husband's status and medical needs. NV Infusion even made arrangements for my husband's needs. Nice, clean and safe place. Thank you ❤?❤
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June 2019 by Kevin Clifton
Absolutely phenomenal. I will never go anywhere else for my infusion needs.
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May 2018 by Chad Shanaberger
Very knowledgeable and friendly staff. They take all stress away from doing home infusions. I highly recommend anyone try Nevada Infusion, you won’t be disappointed. They always put you first, and will always make sure your accommodations are met. Thank you Nevada Infusion!
