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November 2023 by Karmen Sawh
very friendly and attentive staff. great food
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October 2023 by Cecilia DeMonte Bahr
MEDIOCRE AT BEST. Watch out, they will charge you $140. if you miss your appointment. No consideration for the customer or medical issues, or respect. It felt like fraud. Using my credit card whenever they want WITHOUT CONSULTING ME.Services: Hairstyling
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August 2023 by Mick
I was refused service by a hairdresser because I am a male. Background: I have shoulder length hair. I wanted to specifically go to a salon rather than a barber, because I felt they were better equipped to handle my hair/style. I chose this salon based on reviews. I was looking to get a small trim to tidy it up, nothing crazy. I booked an appointment for two weeks out, for a cost of $72. Three hours before my appointment I received a call from the salon, it seemed to be from the receptionist. I answered and she was immediately surprised to hear my male voice. She put me on a brief hold, and then proceeded to tell me that the hair stylist I had booked doesn’t cut men’s hair. I explained that I don’t have typical men’s hair, that I had longer hair, and was lookin for a trim. She proceeded to tell me the the hairstylist doesn’t cut men’s hair, and canceled my appointment. I was furious. She did offer to find another hairdresser that did cut men’s hair, but I opted to take my services elsewhere.
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May 2023 by Mystical Empress
I went to this salon and was lured by my beautician Hillary to talk about my psychic/astrology business. The stylist asked me to tell her all about her astrology chart. Left my business card and a hefty tip and was gone. 3 weeks later I go to my church and was met by what felt like a Salem Witch Trial style inquisition because the salon called my church and gave them my business card. If you like your hair salon to shame you in front of your peers go here. At the very least keep your business private!Services: Hair coloring
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October 2022 by Carrie Seemiller
Britta did such an amazing job of hiding my gray hair while maintaining my natural red! I highly recommend and I will be returning to her again!
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June 2022 by Jessica Setterstrom
It’s weird to put a bad review when I love my haircut but I will never go back! I had to most painful haircut of my life and I am not tender headed. My hair was pulled hard the entire time, comb scraping the skin on my head, fingers hitting my face and eyes, blow dryer hit my forehead. Unreal. The stylist didn’t ask how I wanted my hair styled, just did it. Didn’t speak the entire cut. I told her during that it hurt and she would say “sorry” and keep doing it. When I first sat in the chair she was violently combing and ripping my hair out even when I said “please stop, I feel like you’re pulling really hard.” She just keep doing it. At checkout, no one asked how the service was or if I wanted another appointment, just checked me out and said by. An unreal experience.Service: Haircut
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May 2022 by Jessica T.
It's weird to put a bad review when I love my haircut but I will never go back! I had to most painful haircut of my life and I am not tender headed. My hair was pulled hard the entire time, comb scraping the skin on my head, fingers hitting my face and eyes, blow dryer hit my forehead. Unreal. The stylist didn't ask how I wanted my hair styled, just did it. Didn't speak the entire cut. I told her during that it hurt and she would say "sorry" and keep doing it. When I first sat in the chair she was violently combing and ripping my hair out even when I said "please stop, I feel like you're pulling really hard." She just keep doing it. At checkout, no one asked how the service was or if I wanted another appointment, just checked me out and said by. An unreal experience.
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May 2022 by Crystal Karabinus
Faith was so amazing, and listened to what I wanted and made it come true. I will definitely be back.
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April 2022 by Laura E.
If I had posted a review a month ago, I'd have given 4- 5 stars, but the way I was treated over the past month, and then again yesterday, has caused me to change my mind. Sadly my stylist, had a serious family emergency. When they told me she was cancelling my appt, without context, I of course asked why, and no one said anything. The girl on the phone said she wasn't able to tell me and didn't know when she'd be back-but that they'd schedule me with someone else while they figured it out. The owner called me because she said "I was upset" and I assured her I WAS NOT! I also we saddened to hear about the emergency and said so (and cried on the phone). I had no idea that they would tell my stylist a huge LIE. Upon returning to work, she abruptly cancelled me and said she wouldn't be doing my hair any longer without any information. I figured she wasn't coming back which is why I got the text. It never occurred to me that she was given FALSE information which caused her to be angry with me! Then, yesterday, after seeing a different stylist, she told me that she was no longer taking new clients and I needed to go elsewhere! Note- I didn't complain about anything, never caused any drama, and was in total shock! I believe that seeing me for 90 min every 7 weeks, was something she'd be able to "squeeze in" vs lying to me as well. She has seen me twice but I was considered a "new" client? I can only believe that she too was given info that was incorrect! I had a pleasant conversation with the owner during the first call, so I have NO idea where the lies about me started, but I'd hope that they will now explain to my original stylist about the mis-communication, and I honestly feel I deserve an apology! I will find somewhere else to go and am sad that after years of going to this salon, and spending thousands of dollars, this is the way they treat their customers.
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March 2022 by Mary H.
What is my appointment with Cheryl This week at the store across from 7_11 Walsho meadows Reno?
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February 2022 by Rhonda Pembrook
Michelle is amazing! So glad I found her to cut my hair!
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August 2021 by Melissa Mendoza
Janis is the best!
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August 2021 by Vellocity Wahl
10/10 experience!! The place is so cute and everyone is so nice!! I love my haircut and would go back again!
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August 2021 by Renee Kearney
Sevannah is AMAZING! I’m mid-40’s with naturally curly hair brunette and I love how each visit we have fun trying new ways to keep me feeling young and beautiful! Recently we went blond! It was a lot of fun to see her talent for blonds, it was awesome. She also has balayaged my 14 year old daughter who has A LOT OF HAIR and it’s gorgeous. Lastly, my son, he has the biggest and best boy hair ever and she has been wonderful with him. The best part is Sevannah is patient, kind, fun, and relaxing to be around while she works her magic. Everyone is so nice at MG. Check her out!Services: Balayage
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August 2021 by Ketones With The Kearney’s
Sevannah is AMAZING! I’m mid-40’s with naturally curly hair brunette and I love how each visit we have fun trying new ways to keep me feeling young and beautiful! Recently we went blond! It was a lot of fun to see her talent for blonds, it was awesome. She also has balayaged my 14 year old daughter who has A LOT OF HAIR and it’s gorgeous. Lastly, my son, he has the biggest and best boy hair ever and she has been wonderful with him. The best part is Sevannah is patient, kind, fun, and relaxing to be around while she works her magic. Everyone is so nice at MG. Check her out!Services: Hair colouring