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March 2025 by J M
Hella sketchy. Dude added insurance to a phone I went to activate which I didn't ask for and also couldn't use because the phone can't be bought through metro! Also told me to download some sketchy app that charged me $40 to transfer my data from one phone to another and my bank immediately called me regarding fraud. I only found out about the charge when reviewing my bill and it went from $50 to $62.40 when I'd been paying $50 since 2015. The rep at Metro PCs call center filed a report against the associate as well as the store .
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February 2025 by Aurelio Carrillo
Came and got an upgrade , opened on time, got in and out in 15 minutes with my new phone , glass protector installed like a pro. Excellent Service 10/10. Worker on 1/6/2025 deserves a raise.
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May 2024 by Rudy Pena
The lady who assisted me today was friendly, helpful, and polite. My experience was excellent.
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March 2024 by Julie Orellana
The main person, I think Amy was her name, was very helpful and stayed involved to make sure our new phone was set up. Parking lot was a bit of a challenge.
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January 2024 by John TAYLOR
Horrible rude service from young, unprofessional girl named Amy. Refused to activate my new phone, just literally kicked me out of the store and said go to another store, just because I was telling her SIM is already installed when she started opening it. She could just professionally and calmly explain what she needs to do. T-Mobile has the lowest standard in customer and employees they hire. Is this the way you want to keep customers? I am done with this MetroPCS provider….you guys suck and make your customers to leave by keeping this kind of staff. Rude and unprofessional beyond expectations.
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January 2024 by Derek Jennings
Horrible customer service. They had no knowledge of their current promotions. I had to use the 800 number to use my upgrade to get a new phone. The store was gonna charge me full price. Lastly one of the employees honked at me then flipped me off in the parking lot. They should fire the whole crew at this location.
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December 2023 by Financial_Business.22 Business
The girl who answers first told me that they do not sell SIM CARD, I told her that since I purchased a plan with this company and she told me that with plans not only the SIM CARD, I told her to offer them to me then and she got upset and told me that I didn't want to sell, I attached a video and for the owners, IS IT NORMAL FOR CUSTOMERS TO TAKE OUT LIKE THIS?
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July 2023 by Donald Martin
Apparently all the Metro offices changed their phone numbers 3 weeks ago and didn't update Google Maps.However Metro has been phenomenal for me for 3 years.
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April 2023 by John Garcia
Went in this morning to get a new phone because my other phone got stolen Juan was so helpful and knowledgeable about the devices that were on display first time I go in to a Metro and have a wonderful experience the young lady Leslie was also been so helpful with the customer next to me overall experience wonderful 10 stars if I could
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October 2022 by Jose Gonzales
Went in this morning to get a new phone because my other phone got stolen Juan was so helpful and knowledgeable about the devices that were on display first time I go in to a Metro and have a wonderful experience the young lady Leslie was also been so helpful with the customer next to me overall experience wonderful 10 stars if I could
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September 2022 by Jonathan S.
Super rude and unhelpful. Don't ever come here I asked questions and received one word responses. Was told i could only get the Max plan here?? Tf what a joke they need real people to work here.
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August 2022 by Jonathan
Super rude and unhelpful. Don't ever come here I asked questions and received one word responses. Was told i could only get the Max plan here?? Tf what a joke they need real people to work here.
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August 2022 by Incanto Incanto
The store is just a joke! They don’t have any accurate schedule and the staff does not know if they will be opening the store next day and when the store will be open. An employee guy was sitting outside of the store telling us that the store is closed, one hour earlier. They don’t even have business hours on their door. Rude and incompetent people working here.
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August 2022 by Martin Hernandez Sr.
I really enjoyed it people are really friendly there and they have super deals
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June 2021 by Brandon Murray
They are never open on time very disrespectful and don't treat you the right way lazy as hell
