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October 2023 by Luis M.
The general manager here is absolutely horrible to deal with. No idea how he even got the job but that tells a lot about the company if they hire unprofessionals like that. The guy literally does not want to sell anything at all.
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August 2023 by Tara T.
I've been wanting to sell my 10 year old wedding ring and some locals friends told me to stop by Metro Pawn. They were nice but definitely did not offer me what it's worth. Obviously I knew that about pawn shops prior to walking in but I just wanted to check before taking up an offer at a jewelry store in Roseville. Just had to check it out since I have driven by a thousand times. Probably won't be back in, ever, pawn shops are not my place.
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July 2023 by Jason Murley
Bobby and crew at the metro pawn off Virginia totally rocked. Super friendly, no pressure service and worked with me to find exactly what I need at a right price option. Highly recommend this pawn store!
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June 2023 by Ceandòl MacEmer Ròs
Hands down, the best pawn shop I have ever patronized. Miss Violet, Mr. Bobby, and Mr. Michael are fabulous. They worked with me to reach a deal that worked for all parties involved. They treated me like family, not dysfunctional family, but healthy and helpful family.
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June 2023 by Robert Laster
It was my first time there. I purchased a Windows Tablet. Honest, hassle-free, what more can I ask for? The associate (Bobby Smith) was patient and polite. I appreciated that.
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June 2023 by Vic Jones
The associates here are really awesome. Bobby was very helpful!
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May 2023 by Shy-anne Rock
Went in last week. Every time I have the pleasure of being served by this lady she is rude and makes you feel like you're wasting her time. I always try and ignore it because the rest of the team is very helpful and kind.Unfortunately this time i cant do it. I Took in a piece of jewelry that has been in a few times before. She offered me a very low price compared to what I usually get. I explained to her the amount that I usually get And was told it wasn't happening! She demanded to know who served me previously. Everybody in the store at the time was uncomfortable. Seems like everybody is complaining about This one woman hopefully she gets reprimanded. If not I will not be returning like many other customers.
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April 2023 by Kevin Swanson
To all the customers I have helped in my time there, it was all of you that made it such a wonderful experience.Unfortunately, we now live in a world where, as a result of nearly a decade of military training, coming to the defense of a coworker gets you fired.Your stories, and your time spent there with me means more than you can ever know. I will miss you all.
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February 2023 by Typhanie Blake
Marcus has been awesome the last 2 times I've come in. I usually use the Oddie location but this locating is closer to work and the customer service has been outstanding. definitely a warmer reception than the oddie store! thank you very much for the customer service and keep it up! you are appreciated!
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February 2023 by damon mcgrogan
The South Virginia Team was amazing and Violeta was beyond friendly! AND they beat the other local pawn shops with an offer on my item by over double!
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January 2023 by Emily G.
Garbage service. Everything in the store is frumpy including staff attitudes. Except Kevin.
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January 2023 by Karen Dagostino
Merry Christmas to the South Virginia store, I wish you and your families and friends a very merry Christmas and a healthy, safe and happy New year in 2023.Thank you all for your insight and suggestions while I was with you.Karen Dagostino
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December 2022 by Nicole Robson
Kevin was amazing. Things have been tight this year and he was able to help us, give our boys an amazing Christmas. A wonderful and kind employee!
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December 2022 by Cheryl Madole
I have been doing business with this particular Metro Pawn for a little over a year now and I have to say the staff are amazing, kind, attentive, personable and totally non-judgmental. I want to give Karen a HUGE shout out! Every time I stop by she greets me with a welcoming smile and remembers my name. After loosing my job recently I had to unfortunately pawn a few items and was embarrassed. She made me feel so comfortable and reassured me that these times are tough for everyone, including herself. I just adore her kind spirit. She’s not the only kind staff member at this Metro Pawn. I just love them all. Especially with all the kindness and understanding they give. I’m happily working now and I’m happy to say that Metro Pawn has truly been there for me and my family when we were really down on hard times. Thank you Metro Pawn for hiring such caring and compassionate employees. Kudos especially to Karen! She’s awesome!
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December 2022 by Asiana Valles
Karen and Violet where amazing!! Really nice and very helpful.. made the experience and process easy and fast thank you!!!
