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October 2024 by Dewey Behrens
Check your receipt BEFORE you sign it. Good experience otherwise.
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August 2024 by Dr. Liz Lyster
My husband Michael is now a fan of this shop. He had an especially high quality sales experience with Dee. She was very patient, accommodating, helpful and understanding throughout the whole process of buying a camera here. Because of this experience, we are already planning to return here to buy more items we need for our household. Thank you very much to Dee and MetroPawn.
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July 2024 by Renee Bartlett
I love the staff they are so helpful and go out of there way to get you what you want. Great place Great staff
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May 2024 by Andrew Kearney
I had included a 14k white gold pendant with my necklace to keep the pendant and chain together, and had recently lost my father so I wasn't able to get in to pickup my chain ,and the store rep ,Matthew I contacted back about had told that they threw the pendant away, and continued to argue with me about it being real or not, Connie at the Grove street location had loaned on the item ,paired together because it has tested as white gold , as noted on previous loans, and I was told my $600 pendant was just thrown away , because obviously his ability to test the gold and jewelry wasn't correct , please contact me back as I should have got my pendant back even if l lost the loan as it wasn't Included on the loan slip and I was told it wouldn't matter
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May 2024 by Anthony Taylor
I had the worst service ever the worker got mad at me and canceled everything on the computer because I told her when I looked at the price it said more then what she was trying to give me and they had to do the whole process over worst place to go I would not recommend
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April 2024 by Eric Elmore
Brittany is great and gave me great customer service. I highly recommend this location
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April 2024 by Frank Raynolds
Cool small pawnshop. Good staff.
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March 2024 by Sal Pagone
I've been a customer for years and Matt and Glena over at the downtown 5th. Metro Pawn are great always fair and friendly. I recommend ?
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March 2024 by MiA Chicafire Villa
Staff is very unprofessional. When I was checking out at the counter I overheard 1two of the employees talking about a coworker in the worst way imaginable. I actually thought wow do they not see me standing here.
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November 2023 by Santa Zoidberg
Very clean shop with helpful staff but the selection of products is lackluster.
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October 2023 by Amanda K.
i received excellent customer service from Jake. He was helpful, knowledgeable, and kinda.I would recommend Metro Pawn to all of my friends looking to pawn or sell jewelry.
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October 2023 by Ed Collins
Helpful, friendly, and professional staff.
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October 2023 by Christain Sherling
I love them!
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October 2023 by Marcie Berlanga
Justin Dike is an absolute asset to your team.
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July 2023 by Anthony Gutierrez
Lazy, ignorant and arrogant. The rude woman dismissed what I had as "plated junk". The next place tested and confirmed it was real, they also bought the "plated junk". Worst in Reno. AVOID.
