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November 2023 by sam l.
I did the "free wash coupon". Wish I hadn't. First of all, it took two runs through the tunnel, and they still didn't get all the bugs off. They put a great big scratch in the front trim of my car.I got there when they open, because I know it's possible for the car before you to leave gravel, grit or boulders on the brushes and mops, and I wanted the best chance of getting away without scars.I responded to the "how did we do?" text. They promised to get back it me. It's been a couple of months. Nada.Now, I'm warning you, dear reader, away. Here's an example of "free" costing PLENTY.The guy was just fine about running my car through the tunnel a second time, but it didn't really get all the bugs off. It did leave a great big scratch in my trim (first or second run, I don't know). They scarred my car!
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October 2023 by Sandra
Had to go through twice because there were still so many bugs and grime on my car after the first time. After the second time through there was still a ton of bugs on the front of my car so I just scrubbed it myself. There's 18 blowers at the end of the wash but my car was still soaked at the end and dripping wet. 22$ wasted. I won't be coming back.
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September 2023 by bribri301
Love this place! They also give you a free car wash if you go to their website online! Everyone is always so nice here
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August 2023 by Nate Tenney
Fits our 2022 f350 platinum with 37x13.5x22 mud terrains and a 6"lift. (gotta fold in mirrors and keep it in drive instead of neutral tho since the tires are snug inside the tire rails)Saves us a ton of time washing it ourselves!
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August 2023 by Char Olkjer
I have been going to this car wash for well over a year. Often they will charge you 2 times in a month. This month they charged me 2x for the 39.95 car wash. I called them and sent pictures of my bank statement she stated they would call me back in 24 hours. As of today it has been 4 days and still haven't heard from anyone or got a refund. Do not use this car wash membership unless you want to pay double payments.
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August 2023 by Russ Potts
A great place to get your car washed. They do a great job and the staff is friendly. I have the monthly unlimited option. Give them a try
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July 2023 by Steve Keegan
The $15 monthly unlimited carwash membership is a good deal. Includes free vacuums. Edit: they just raised their monthly membership to $20.
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July 2023 by Samantha P.
This is by far my favorite Sierra Car Wash location. It's the only one I've been to where driving through, none of the arms or brushes knock in my mirrors. Staff is always friendly and efficient with getting cars with memberships 'checked in', or taking payments for cars that aren't members. Other patrons are courteous and patient when both lanes are full and need to file into the wash. The workers working in the wash are also efficient at guiding the cars and hosing them off before entering the rest of the wash. There are plenty of spaces outside the wash to vacuum out your car and finish drying off any droplets the very powerful dryer doesn't blow off.I will continue to give this location my patronage and continue to be a car wash membership participant.
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June 2023 by Vanillawafer
Fast Service, good drive thru car wash, and have many vacuums free to use for your interior
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June 2023 by Helena Walsh
Did fair job of cleaning my car after a trip across the state, had to go through twice, and still had dirty grill and windshield
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May 2023 by Scott Clancy
LEFT LARGE SCRATCHES IN THE HOODS OF BOTH OF OUR CARS! We were customers for a few years. This winter something was damaged in their tunnel, both of our cars ended up with multiple large scratches in the hood with similar patterns, likely from the drape scrubber. When we made a claim, management stated the damage was not consistent with the damage usually associated with car washing.
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May 2023 by Scott C.
LEFT LARGE SCRATCHES IN THE HOODS OF OUR CARS! We were customers for several years. Recently, their tunnel left large similar pattern wavy scratches in the hoods of our cars likely from the drape scrubber. Management responses to our claim that the damage was not consistent with typical car wash damage and dismissed the claim.
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March 2023 by Jason G.
Had my rear ski rack literally ripped off my SUV by their equipment. Filed an immediate claim and made sure their cameras were working with the manager as the rack was hanging from the car as I exited. Was told I'd here from them in 2 days as provided pictures and video. 7 messages and 4 phone calls have gone unreturned in the past 7 days. Now filing with the State Better Business Bureau. Avoid at all costs.
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February 2023 by Will Johnson
I called this place to check on prices. They offered me my first month for $15, any membership I wanted. So I decided to give them a shot.Once I arrived it was a different story. They said they don't do anything like that. I called around to different locations to see if I could figure out who I talked to, but no luck. I drove all the way there from my house in Stagecoach, I'm really disappointed. I will. It be going back to this place, EVER. A HUGE WASTE OF TIME.
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February 2023 by asa mart
I love Sierra car wash. I have a monthly membership with the ceramic coating for my car I’ve had a membership there through three different vehicles the Sierra car wash location on Longley and reno is not only the best car wash in Reno it is the best car wash in the state of Nevada if not the country it’s the best Car wash I’ve ever been to in my life. Is 3495 for the full service membership and that includes one free $40 detailing per month of the interior of your vehicle you get ceramic coating wheel cleaner pit kit free air fresheners I mean I just freaking love this place. Sheri This is a shout out to you in SparksServices: Car waxing
