“Greeted pleasantly. Knowledgeable. Answered all questions concisely and effectively. No pressure sale. Alerted me to deals and services such as free delivery. I definately plan to recommend to others!!”
“If you want great service and a great mattress, this is the spot! Period. Gino was amazing to work with. He is knowledgeable and answered every question we threw at him. We never once felt pressured into buying something we weren’t comfortable with. Delivery went smoothly. We truly felt that we went with the best choice in Reno! Very impressed and happy with our mattress! Thank you Gino! - Ryan & Dani”
“Juan has helped me out to pick out the perfect bed for me and has explained to me the difference on the bed and he has answered my questions very professional. I would recommend Juan to anyone who needs a new mattress.”
10AM - 5PM
5301 Longley Ln Bldg East,Suite 196, Reno“The best experience ever in purchasing a mattress! Jack is great! He is very helpful, knowledgeable, and customer service oriented. I highly recommend this store!”
“I was asked my needs and was shown 3 different mattresses. I chose the Purple mattress and was guided through the purchase process. We set up a delivery for next week. The man helping us was excellent and courteous! Cant wait to get my mattress!”
“They helped us with everything. We were able to do a financing option that best suited us and got it delivered same day. They even also removed our old molded bed free. Best service in Reno.”
“The sleep side of the showroom is a pretty comfortable environment to play Goldilocks. The showroom is spacious, has soft clouds painted high on the walls, and even has soothing music which sets the mood for shopping for a new mattress. I already had in mind the type of bed I was looking for, but I wanted to see if Mor had something comfier within my price point. Jenifer made the shopping experience easy and low stress. She guided my husband and me through a few mattresses, gave us all the important information about each one, and left us alone to discuss. Even when I told her we had one more place to check, she was curious about where but also not too pushy. It was almost like she knew we would come back! When it was time to buy the mattress, Jenifer helped us with the transaction efficiently and scheduled a delivery for a convenient day. We ended up having a store credit because of the brand of mattress we chose, so we used the $300 on a cooling mattress protecter. I wish I could have just taken the credit against the price of the bed. The protector is definitely cooling (yay!), but it is very slippery on the mattress and with my sheets. It is just annoying, and I shouldn't even notice or think about a mattress protector. Otherwise, I am super satisfied with Mor's selection and price, Jenifer's help, the free local delivery, and (of course) my new Sealy mattress!”
“Mike is such a helpful nice guy. I needed a mattress for our RV. I use to sell mattresses for homes and I knew the right place to get a quality mattress. Thanks Mike and Ricky.”
11AM - 5PM
7485 Longley Ln, Reno“Karen and her store are fantastic! She is very supportive and genuinely cares about my needs and preferences. I'm grateful that I decided to visit the Sleep Shop. I had been searching for a new mattress for some time and the customer service was exceptional. I ended up purchasing multiple items and I am glad I did. The whole experience was informative and enjoyable. I really appreciate this place!”
“De was awesome! Very helpful and informative on the new sleep number tech. This will be the 2nd sleep number I have bought. Absolutely love my old one, so this one should be even better.”
“Very straight forward store with a very knowledgeable and friendly owner. Prices for mattresses & electronics are better than expected and the delivery crew is outstanding.”
10AM - 8PM
1201 Steamboat Pkwy, Reno“I had some questions when ordering an item online as I already had an existing pay plan on a different item. I called customer service and they answered my questions and completed the entire ordering process & delivery in a professional and SPEEDY manner. Their extended warranty plan is also amazing!!!!! I LOVE RC Wiley!”
11AM - 4PM
7689 S Virginia St L, Reno“Wow! What a store. By far, the most unique and special furniture, accessories and artwork in all of Reno. Professional and courteous staff is the icing on the cake. We furnished our whole house through Norwalk, as well as getting shutters for all the windows.”
10AM - 9PM
6011 S Virginia St, Reno“Macy’s furniture store from the sales associate to delivery and customer service is amazing, especially Esther at the Macy’s furniture store located in Reno Nevada. Thank you Esther you are a wonderful sales representative and I’m very thankful for you.!”
10AM - 9PM
750 E Moana Ln, Reno“We were met at the door by Anders and asked if we needed help. We told him we were looking for some bar stools. He took us over to that section of the store and we found exactly what we were looking for. Anders was friendly , very helpful and we are very satisfied by the purchase.”
“Just got our bed here. Gus was extremely thorough and was able to answer each question I asked him. Both staff were extremely helpful and approachable. I was hesitant at first coming here because previous reviews but glad we came in, especially for the holiday sales.”
“Patrick was awesome, he showed me different options and explained the differences in the styles. It was a no pressure sale. Will for sure come back for our next mattress.”