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February 2024 by Andrew Healon
So I paid for 3 orbs and waited for my kit. After 3 weeks and it had not arrived, I reched out, only to get a snotty repose saying Jessica was "sick" 9 days later it finally arrived.
They said I would get an email as soon as the ashes arrived. I followed tracking, and they didn't send their generic response until 11 days after they arrived.
After waiting months, I get another short message asking to confirm the colors. I figure, oh, this must be it. Then nothing. And nothing. Finally, it's approaching the 90-day mark, so again, I reach out since they never bother to keep you in the loop.
Again, a very snotty respose saying she's been "sick". Again. (Mind you, this isn't the response she gives often to people who complain). So I ask for a refund. At this point, all my family have already received all their orbs they ordered from various companies (none from this one, except me, sadly). I jusy want to order from somewhere else. I don't trust them anymore.
My father in law who is an 80 year old disabled vet, just wants his orb with his wifes ashes. But no. I get snotty emails harassing me. Cold, mean, and vindictive. So now, after writing my reviews and disputing the charge with my bank, I'm getting 29 plus emails and calls an hour from them, threatening and harassing me.
This is how they treat a grieving family. I'm so completely mortified they would steal money from a disabled vet, harass us, and treat us in the manner they have. I'm so embarrassed by their actions.
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February 2024 by Jennifer G.
I was so fortunate to attend a teacher's workshop with Jess. The workshop was so informative and fun. Jess explained everything she was doing as she worked. She even took many volunteers throughout her demonstrations. Her presentation was amazing and being able to see her beautiful artwork was awesome!
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September 2023 by Julie H.
Beautiful and sentimental at the same time. I couldn't be happier with the art glass ornaments I had created with the ashes of my in-laws. Mantra Art Glass does exquisite work that is tasteful and respectful. I highly recommend them if you are looking for a way to memorialize a loved one.
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September 2023 by Mallory L.
The glass memorial is absolutely beautiful! Jessica was supportive, kind, and quick to respond to my inquiries. The process itself was smooth and while unplanned, I received the memorial on the same weekend as my passed dog's gotcha day. It was a special way to remember her that weekend.
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August 2023 by Scott R.
What an amazing memory of my dad!! This came out even better than I could have imagined. The colors just pop from the glass. Thank you for making his memory live on!
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June 2023 by Google user
I've now ordered two memorial pieces from Mantra Glass Art. Both came in a timely manner (one coming super quickly!). Communication has always been great. Both pieces I ordered are absolutely gorgeous. I'm just upset I can't get a photo to show how beautiful they really are! I will definitely use them in the future.
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April 2023 by Dena H.
I wish I was able to give a better review for this company, but the owner Jessica ruined the entire experience of getting our Dad's ashes in orbs. Our order was $1000 for 7 orbs. They made a mistake & I have proof in my emails. Instead of taking responsibility & having a caring heart, she sent me a defensive rude email saying she'd refund a color for $19.99, but didn't even do that. I asked if we could send more ashes to get a "Red" one that I paid for instead of the "Clear" one to make things right? That was 3 wks ago with no response. Very insensitive & cheap to act that way for such a sad time in our lives We should have used Artful Ashes.
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April 2023 by Mike M
I bought a hand-blown chandelier from Mantra Glass and can't believe how beautiful it is. The sales and support teams were phenomenal to work with even though I was on a very tight deadline. I highly recommend this firm if you want to avoid having the same chandelier that you see in other people's houses.
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February 2023 by Carissa Will
I can’t thank Manta Glass enough for my beautiful piece I have to remember my Rosie who’s in doggy Heaven now. It did take a long wait time about 4 months (which is why I give 4 stars) but it was worth it all, it’s such a beautiful piece to include her ashes and remember her love. Thank you especially to Jessica.
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January 2023 by Leslie
I purchased a 3.5” memorial orb for my pup’s ashes. The communication was great and the orb is as beautiful as the pics. I am so pleased with how everything turned out. Now my girl is immortalized forever ?
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December 2022 by Nora K.
I am so glad we went with this small business. I ordered via Etsy. Jessica was upfront about delivery time, updated us when she had shipping information, and most of all, provided a beautiful piece of art that forever captures our VC. Would definitely use again.
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December 2022 by Kayleigh Spurgeon
I ordered three globes back in July (my two sibling cats, dog and my fathers ashes) and patiently waited for them to arrive back to me in late sep. there was a delay which is understandable, but I was frustrated that I didn’t receive a heads up from them and had to reach out three times for separate updates, finally receiving them in late Nov. the two smaller pet globes look amazing but I was really disappointed with my fathers. Very minimal amount of ashes in the globe itself and lots of imperfections- bubbles, scratches and just looks like the order was rushed compared to many other great reviews with pictures. Wish more care was put into the item I chose to remember my dad by.
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December 2022 by Lauren R.
I have lost 2 pets and have sent their ashes to this shop. I had received the most beautiful glass work ever. I am so happy with the work she does and the respect of my grieve that goes into ok the sphere. Thank you ssooo very much on the beautiful memories that you gave to me with their ashes infused in the glass
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December 2022 by Kayleigh S.
I ordered three globes back in July (my two sibling cats, dog and my fathers ashes) and patiently waited for them to arrive back to me in late sep. there was a delay which is understandable, but I was frustrated that I didn't receive a heads up from them and had to reach out three times for separate updates, finally receiving them in late Nov. the two smaller pet globes look amazing but I was really disappointed with my fathers. Very minimal amount of ashes in the globe itself and lots of imperfections- bubbles, scratches and just looks like the order was rushed compared to many other great reviews with pictures. Wish more care was put into the item I chose to remember my dad by.
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November 2022 by Stephanie Clouse
I purchased 2 glass orb memorials from Mantra Glass Art on Etsy and I couldn't be more pleased! Jessica provided amazing customer service, and both the orbs were flawless and beautiful, arriving in a timely manner and very well packaged! I am very happy that I chose Mantra Art Glass for my memorials and I will be recommending them to all my friends!