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August 2023 by Gilbert Delarosa
Always friendly and consistent
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June 2023 by Kenny Lare
They need to be Shut down ASAPThere lazy ! I ask for a hair cut and they got mad and started laughing talking bad about the clients don’t recommend it worst place in Reno like cmon get the job done sad how they don’t care
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May 2023 by Bryce Diaz
I went in the salon and asked for a low taper and they gave me a high fadeService: Haircut
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February 2023 by el da
I’ve been going to Lupitas for years and it is mainly because I grew up going here and just loving the experience. Over the years you can tell the place has really declined. It’s gross there, no dusting gets done, the ceiling is stained with water marks and it’s outdated. I will never come here again. I told the lady I wanted long layers, then she proceeded to ask if I wanted them rounded or in a v shape. I said that I wanted a v shape. My hair was about 4inches from my waist. Her first cut was about in the middle of my hair. My heart sank and I said nothing because I’m not that kind of person. It took my very long to get to the length I was and I couldn’t help but silently cry. The lady noticed and immediately dismissed me saying that the length was the same. I understand that but I had mentioned long layers. Lupita the owner then got involved and also became dismissive. I speak English and Spanish and the hair dresser only spoke Spanish. I’m Spanish Lupita kept implying that I was saying that i didn’t understand the lady and she gave me what I asked for…. When bottom line it was a misunderstanding on both our ends. It was pretty disgusting the way Lupita, the owner handled the situation. Regardless I was the client and unhappy with my hair cut. I got no apology I was clearly updating and crying. All I was told was that hair grows back and I was wrong. Clearly, this is what holds the company back if they have one location and can’t even hire someone to do some dusting. I will never come here again. Be warned.Services: Eyebrow shaping
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December 2022 by ElDavid Lopez
The worst haircut I've ever had.
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December 2022 by Sana K.
Worst service and inexperienced hair stylists AKA Babar's.
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November 2022 by Izuku Midoriya
Poor service, poor quality hair products and expensive. Not a place to be if you want to get hair color.Services: Haircut
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April 2022 by Morena Palacios
Lucy has a very good personality and an excellent customer service
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December 2021 by Sergio Sarabia
Super nice ladies definitely going back did exactly what I asked
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October 2021 by Allyse
Amazing women work here. They really know what they're doing and get it done quickly, efficiently and beautifully whether it's a cut, color, or style. Great for men too. 10 out of 10!
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July 2021 by Marios Stolidakis
Where do I begin I walked in and the lady was extremely rude told me I need a mask but people sitting in chairs were not wearing masks then I was told they shave heads I sat down and some other woman came up being rude telling me they don't shave heads I bought a stupid mask that didn't fit my face because I had to and didn't even get a haircut
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July 2021 by Martin Toledo
Nice friendly place
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May 2021 by Henry A. T.
The procedures practiced within this establishment are unsanitary. The staff is insolent and the proprietor is highly presumptuous.
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May 2021 by Geraldine Romero
My favorite place I found since I came to Reno
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April 2021 by Lorene Roach
Lupita cut my hair and really knows how cut hair my straight hair..Great job and friendly too