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April 2024 by kathleeen campbell
The service was great , Cloyd took his time with us , never tried to move us along and make us feel nervous . My chair happened to be on sale that day ?
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April 2024 by Bobby T
Great professional and friendly crew
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April 2024 by Jennifer Geisler
The service and knowledge is always great at La-Z-Boy. Happy to be a recurring customer.Pam is always happy to help with great ideas!
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April 2024 by Mike Hulse
Outstanding customer service!
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April 2024 by John H
Nice staff and an easy process.
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April 2024 by Bryan B
I just received the two chairs I ordered and they are very comfortable. The first for my mother is a recline/lift chair and she loves it. Mine is for people 6'5" and it feels good to sit in a chair made for you. I added the electronic package w/remote and love all the options I have to sit or recline and both. The delivery/setup team was fantastic, they did everything including putting the batteries into the remote. Thank you La-Z-Boy!
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April 2024 by Elaine Walker
Alisa was abig help in selecting my couch. When i decided to add occasional chairs she once again was most helpful.
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April 2024 by Bret Van Dyne
Our salesman Nino , and designer Eric went above and beyond making my wife comfortable and explained everything to us.
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March 2024 by Connie Richner
Spoke to a rep about wearing of the leather on my couch and she directed me to a repair and protective set which I then purchased. Very satisfied with the visit.
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March 2024 by holly wambaugh-speir
Our sales associate Gina was helpful and knowledgeable. We enjoyed our buying experience.
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March 2024 by Lorinda Crotty
Fantastic customer service! Our designer, Eric Bray and Janee’ Johnson, our sales consultant, were so helpful and knowledgeable. We feel confident that our new leather sectional and the other items we got will work perfectly and look beautiful in our living room! Can’t wait to get them!
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March 2024 by Mark Warfield
From initial contact through design and purchase the team was professional and knowledgeable at every step. Chantal (designer) and Pamala (sales) were A+ in their respective roles.
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March 2024 by toto Dave
The sales consultant was great. Found the piece I liked, and even said they had one in the warehouse in a color and the best options I wanted. Then she goes to see about getting it to the store, and her boss comes back with her to tell me that the chair is " Due to be picked up today, by someone who is in the hospital" Which I took as a warehouse/inventory mistake. After talking with the sales consultant while ordering the same chair tha was already in their warehouse, the person did not buy or put down the money for the chair. So apparently Laz E boy of Reno lets some people call "Dibbs". I live 150 miles away and would have been soooo much more happy if I didnt have to make another trip in 6-8 weeks, when the chair I wanted was there but was for someone else for some reason. Again other than the snafu with the Dibbs thing it was a great experience.
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March 2024 by Laura Brandenburg
We purchased a leather recliner sofa, paying extra for premium leather and purchased extended warranty insurance as well. In less than a year, the headrest on one side lost all color. La-Z-Boy's manager never returned our calls. We contacted the warranty company and after approximately 4 months we were informed that the leather discoloration and deterioration is not covered. We will not be purchasing anything in the future from this company as they don't stand by their products and misrepresent them as well.
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March 2024 by Janie Konakis
Eric and Pam were prompt, pleasant and very helpful. Their deaign ideas were spot on and they made the design/purchase process fun and easy.
