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February 2024 by Madeleine Burke
I can't express enough how thankful I am for the whole staff at Klaich!! Both of my pets have complex chronic medical issues and Dr. Nichols has always been so knowledgeable, compassionate, professional, and generally all-around amazing. The front desk staff is such an awesome and friendly group and the pharmacy team is so quick at filling prescriptions and letting you know when they're ready. It's so amazing when a vet office truly cares about the animals they're taking care of and takes the time to really listen to pet owners and handle pets with care and compassion. Truly the best vet ever :)
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February 2024 by Justin Pescitelli
I always feel taken care of when I come here. Great staff and Dr. Catterson is kind, knowledgeable, and most importantly effective. She has saved us from multiple scary moments and guided is thoughtfully through the harder ones. There is no doubt my cat's life would not be as long and comfortable without her. I truly appreciate this place.
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February 2024 by Jack t
Plan on waiting over an hour even with an appointment
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February 2024 by Dennis Hayes
The staff was super supportive during a sad time in two of our animal's lives. Very respectful and caring. Even though we were not from Reno, they treated us and our animals as if we had been customers/patients/clients of many years.Thank you.
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February 2024 by Ruth Flagg
Long wait with appointment, 6 employees working behind the counter, labs incorrect, pet reacted to unnecessary medication, threw up blood, died the next day.
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January 2024 by Belle Bundy
They are always nice, gentle, and efficient.Update... After going there again today, different Vet and different Tech, I stand by this assessment. They are great.
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January 2024 by Carla Salzbrun
Klaich does a great job, I definitely recommend them for Reno vets.
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January 2024 by Isaac Medina
They go to the extreme to service you and you dog
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January 2024 by Judy McVay
We've been taking our Malshi (half Maltese and half ShiTzu) since we first got her (JD) in 2014 to Klaich and have been very happy with the care she's received. Unfortunately, she has had a number of health problems that have resulted in necessary (I did the research to verify) surgeries, so we do have considerable experience and history with Klaich. They have always been very caring and thorough and we love JD's vet, Dr. Catterson, who has been with her from the beginning.
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January 2024 by stephanie curry
I am literally crying writing this. I had such a great experience here today. It was our first visit. My dog recently got so traumatized at Banfield that she didn't even want to step foot into the vet. She does have a history of not liking getting her nails trimmed. The technician immediately saw her stress and adjusted accordingly. The vet Dr. Whalen came in with so much excitement and acceptance (and cheese wiz). That it really calmed down my dog, Birdie. I had previous recommendations from Banfield that didn't seem accurate and she assured me of my feelings. They were able to lovingly get her temperature and check everything as well as some vaccines with no issues. They then took her in the back to attempt a nail trim with a back up plan of a gentle approach! Ugh! Love them! I assumed they wouldn't be able to complete many nails because she hadn't had enough meds to calm her but Birdie came out not even 5 minutes later with all nails trimmed. No quicks clipped. The amount of care and attention is unmatched in the Reno area. I have so much relief they are willing to work with vet hospital anxious dogs. GO HERE!
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December 2023 by Joyce M Sowell
When it comes to the care of the animals, excellent. Very long wait for drop ins due to high volume of business. I will suggest using a Swiffer in the rooms after each patient do the amount of hair left. Hair could leave germs from the visits.
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December 2023 by Sherri Elcano
Everyone at this animal hospital cares! The front desk staff are friendly and empathetic. The doctors, assistants, and the pharmacist all work as a team, are very competent, and they all truly care. Dr. Hovenic and her team saved our dog's life. We r forever grateful for every extra day we have with our wonderful Abigail Doodle. Thank you Klaich Animal Hospital!
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December 2023 by J Huntsman
Very helpful and caring! These people are exceptional and amazing!
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December 2023 by Darby Alway
They take great care of my dog.
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December 2023 by Lori Mac
Just established with them. So far seems like a professional and competent company!
