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December 2023 by Bob Rivett
Still one my favorite stores for clothing, I'm 63yo so they still my style of clothing. Today though I purchased some Xmas presents, perfume, various hoodies for my wife and girls
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December 2023 by American Citizen
I love this store because of the quality of merchandise, but more for the customer service. Erica is super friendly and a great go-to person when yo need help. I am definitely going back for more holiday shopping. They always have exactly what I need for gifts for gifts for my, hard to shop for, mom.
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December 2023 by Kyle Keating
After 45 minutes in the checkout line, we dropped our stuff and left
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October 2023 by T Fae
Don't go here if you have epilepsy. There was a strobing light every 15 - 20 feet on the 2nd floor (at least not so many on the 1st). Came to look at the home goods on the 2nd floor and I had to leave the store 'cause the strobing lights were triggering me, so can't really give a rating otherwise. ¯\_(ツ)_/¯ Fix your lights, JCP.
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October 2023 by Nikki Berglund
Poor customer service as usual. Unable to locate an item and it was in the wrong place with a bunch of alike shoes. Would not price adjust the 10 bucks. Obviously she thought the money was coming out of her check. Wouldn't ask a manager
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September 2023 by Marianne Ramsey
Not a lot of staff. Didn't have what we specifically went forTold we'd have to order on line if we wanted any if the sale stuff in flyer.
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July 2023 by Susan Smith
Penny's is a beautiful store. I found some super deals and Amanda was super helpful.
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June 2023 by Casey York
Is there a reason NO ONE EVER answers the phone? I have quite literally dialed every dept and have tried for a week to get ahold of someone. No one ever answers the phone.
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June 2023 by GUNNER RAGGIO
Love getting my wife jewelry here because of the great prices.
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May 2023 by Itsme Itsme
Great jewelry dept. Partners with Sephora for fragrances, ect. Shoes, kids, women and men... Itsme itsme
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April 2023 by Agnes Berengarii de girona (Peggy Viney)
While we were able to find what we needed, I miss having associates in every department. To help with finding what we needed. Now, it is like Walmart.
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April 2023 by Coral Patser
Wow I figured with all the merchandise they would never go away but oh so sad where will we get good clothing certainly not from China their junk you're lucky if it comes back from the wash these JC Penney clothes last about a lifetime, depending on your uses but we will longtime miss this quality of goods, here. They've been here forever and I just can't figure how this is good thing to let this just go.Thank You JCPenney for years you provided us with the best stuff.
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April 2023 by Marilyn Whitney
I haven't been to a JCP in years. I wasn't impressed. This particular store was my first visit. There was only 1 register opened that I could find and the line was long. I only had 2 items to purchase. It's unlikely I will be back. I bought a package of plain white socks and didn't realize they were $18. The exact same pack can be bought at Walmart/target for half the price. I was in a bind with a child needing them for sock puppets for homework. Anyhow, they have just gone downhill over the years imo.
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April 2023 by Karin Fulton
Great items and a great clearance sale. Pink tickets were buy 1 get 1 free.
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April 2023 by Gabriel S.
I was told if I gave them certain information I would get $100 off my $250 purchase as part of their credit card system. However, the next month I was billed and then charged interest. There was no indication that I would be billed for the difference that I saved during my initial purchase, just told that I would save. Not sure if that's against policy and the employee messed up explaining how it worked, or if it's like that by nature. Either way, not going back.