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March 2024 by David Hathaway
Absolute incompetence. They lied to me for a month while I sat waiting for my refund. Then when I complained to corporate office--I was hung up on. Had to go to another office and the IRS office to find out how to do their job!! Now after all that, I have to wait 9 more weeks to get my money!! This is especially hurtful as I am 66 years old and needed RENT MONEY. My mistake for trying Jackson Hewitt. They blame the IRS but that is not true. Another soon to be homeless veteran telling you BEWARE! Screwed by Jackson Hewitt and uncle SAM.
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February 2024 by Candi Redmon
Lona was amazing and professional. I will definitely recommend!
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February 2024 by isabella Nanez
So helpful yesterday, great advice and was a quick process definitely recommend this Jackson Hewitt for taxes, Lona Fuller helped us out and made things simpler.
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May 2023 by Emily Hedstrom
I've been doing my taxes at Jackson Hewitt for years and honestly it's the easiest way to do them. I've compared doing them on my own and JH is always a more consistent return.
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May 2023 by bonnie nelson
Excellent service. Through and Family friendly. I'll be back next year for sure.
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March 2023 by Mary Padilla
On time, kept me informed, appointment went well. I will comment on the absence of any refreshment
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March 2023 by Vanessa Santiago
Great service great agent who prepared them for me .
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February 2023 by tony castillo
Whatever you do, don't get the Serve card they offer. Absolute rip off
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May 2022 by Meghan Gerber
Brian at the Keystone Ave (Reno, NV) location was helpful, professional, knowledgeable, and answered all of my tax questions. Will definitely be choosing Jackson Hewitt again (I had worked with H&R Block in years past and they filed my 2019 taxes incorrectly, which resulted in me owing more money. They did not help me in resolving the issue at all, so I moved to Jackson Hewitt)
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March 2022 by Kellie Pettine
Brian. B that did my taxes was great, knowledgeable and friendly. Did everything for me that I needed done with fast, curious service even got a discount! Will be back next year.
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March 2022 by William Medlyn
Lona Fuller has done my taxes for 2 years now. She is amazing and was very knowledgeable when dealing with my multiple (3) state filings.
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February 2022 by Kassidy Kreins
Absolutely the worst experience I have ever had at any business. -1000/10. No one was helpful, they messed everything they could up. I will never return or recommend them to anyone. Only giving one star because I have to. Do not go here.
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February 2022 by Ruben Martinez
Did my taxes with Brian Bizer was very helpful and informative and made everything simple I will be going back again with him next year.
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February 2022 by David Poglianich
The tax specialist was quick and knowledgeable. He found our maximum refund
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February 2022 by DeAngelo Coleman
there good.im ? with there service
