The Howard Johnson by Wyndham Reno Downtown receives mixed reviews from guests. Several guests found it to be a reasonable, budget-friendly option, especially during busy times when other hotels are booked or expensive. They describe the rooms as clean, basic, comfortable, and great for families, equipped with essentials like a mini fridge, microwave, and new sinks. The staff is frequently noted as friendly, helpful, and extremely nice, with specific praise for a front desk employee. The location is considered very good, being super close to everything and within walking distance of major attractions. However, significant drawbacks are consistently reported. The hotel does not serve the breakfast it advertises, offering only limited items like coffee, juice, and a muffin. Safety and maintenance are common concerns, with mentions of broken door locks, a very sketchy neighborhood, dirty or clogged vents, and a room door being kicked in. The rooms are often described as very noisy due to thin walls, lack of soundproofing, and street noise from trucks. Other issues include a small parking lot that fills up, a disconnected room phone, and rooms that are cramped with little space to move around. Some guests felt the price was not worth the experience, even for an emergency stay.
