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October 2023
By far the worst rental experience I’ve ever had. Massive line with 1 poor guy working 3 different rental car counters. The failure from superiors and higher up personnel to schedule a proper amount of people is disgusting. The logistics of renting a car is not this hard. Completely clear display of failed management.
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October 2023
Renting a car in this location was easy and I am very satisfied with the vehicle I rented. This place deserve better rating. Thank you hertz for making my time here in Reno good.
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September 2023
My vehicle broke down and as a walk-in they got me into a vehicle very quickly and out the door and I was back to work within 20 minutes. The employees were fantastic! Sidenote, I did not care for the Subaru EV vehicle, but that was the only one available walking in with no notice.
