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August 2023 by Brenda Misseijer
Finally found zipped hoodie for husband ?...only place that had variety and price was good!
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July 2023 by Снежана Цветик
Large selection of fashionable inexpensive clothes. A lot of summer clothes with discounts. Great service. I am satisfied with my purchases! I recommend!
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February 2023 by Cori Fowler
Bianca the store manager is a thief!
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December 2022 by Rachel Renaud
When ordering online they use the carrier OnTrac for delivery. They are notorious for issues with packages never arriving or arriving late. Mine didn't arrive until a week after the initial delivery date they gave me. If you order online, try to request a different carrier if you can...
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October 2022 by Dounisha Victoriano
Went into this store 9/10/2022 and there was a line of about 6 or 7 customers. There was 1 cashier Amaya working really hard by herself without any help trying to bring the line down. There was another Cashier Shay, acting like she was doing stuff while the line was not moving. A customer that was in line ahead of me asked Shay was she going to open another register and she looked at the customer and said "Yeah". Shay did not move until 3 to 5 mins later before she opened up the next register. Amaya looked over worked and doing an amazing job while under pressure. Back to Shay, she was VERY rude after opening up the registers for customer by talking Very sarcastic to the customer. I prayed I did not get her and I didn't, I got Amaya. Shay is not a good look to your business. Her attitude is not something I'm use to coming into forever 21..
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August 2022 by Judy Fisher
I was looking to return to return 2 items I had bought for a wedding and had NOT worn. Shea (not sure how her name is spelt) looked at the shoes and proceeded to tell me she would not take them back due to the fact that they were “worn”. I had tried them on at the store and no where else. The shoes were tied together, still had the tag, AND the stickers on the bottom. If they had been worn none of those would still be intact. As I was leaving she very sarcastically told me to have a great day.It really shouldn’t be that difficult to do your job.
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July 2022 by Ryan T.
Hate this store, and hate their cheap clothes and stupid return policy. I bought something that ripped right when I took it out of the bag and it cut me so bad. Their stupid policy doesn't allow me to return or exchange despite it being their defective item! Never shopping at forever 21 again.
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February 2022 by Travel Photos
Workers have bad attitude
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August 2021 by Christie L.
Disappointed ... I bought a few hundred dollars in clothes because unlike other stores in the Mall the dressing rooms were still closed. I was pleased with many of the cute things I purchased for my trip. The few returns (as I wasn't able to try things on) were not refunded. I understand I didn't get back to the store, an hour away, in 30 days. It was 36days. I ask for an exception as I kept a huge amount of my purchase only. Many stores have been easy about returns in these times. Instead I was treated VERY rudely by Courtney!!! I was taken back how my happy mood was quickly blasted by such a rude "manager" and her total lack of perfesionalism! I didn't need a store credit as I already bought all the things i liked and needed. I won't be needed that store credit as I have no desire to set foot in that store again ....
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July 2021 by Rosmond P.
The store is organized and clean. There is a good amount of sale items and clearance items as well. You can definitely tell this is a good place to shop
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February 2021 by Quirino Velarde
Was good, nice clothes for my daughters and cheap prices.
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January 2021 by Cristina Navarro
Lots of good stuff but things on clearance were not good a lot of stuff folks I would for a diy project to make something cool store overall was nice
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October 2020 by Pablo I.
This store has to be one of the dirtiest forever 21 I have ever been in. Just walking around here I can tell that management has given up on cleaning it; And employees are nowhere to be seen. The cashiers were friendly but other than that this place is a complete joke. Just disgusting, some tables where clean clothes are folded on were dirty with what appeared to be liquids. Every single part of the store had dust piled on dust along with trash.
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October 2020 by Patti Allan
The dressing rooms were closed. I won't buy if I can't try on the clothing.
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August 2020 by Chris Zito
Always a favorite place for my daughter to shop.
