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December 2023 by Joe I.
Jose was outstanding! Very knowledgeable and helpful! 5 star staff member that ensures customer is satisfied.
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December 2023 by Tamami T.
We've been converting carpeted rooms to tiled floor little by little. This is a good place for tile shopping. Selection is great, and the store is well organized. Some good sample installations in the front area to give you some ideas. Just bought a second set of tiles and grout. All of their staff is very helpful and nice. Another good thing is that unused tiles are returnable granted that they are not damaged. Definitely check the fine prints but it's so convenient. Only wish they had more eclectic style, like southwestern Talavera tiles... because of the recent popular look, everything is gray/white... I wanted some warmer colors, but they are not easy to find.
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November 2023 by Dara Saadat
Excellent staff. I made a purchase on 11/14/2023 and two gentleman by the names Jeremiah and Mo helps me to carry the very heavy boxes to my car. Definitely recommend this store.
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November 2023 by C. War
Amazing selection. Pricing is reasonable. Staff is very helpful. They'll help ensure you purchase the right quantity for the square footage of your project. We will definitely buy from Floor & Decor for our next project.
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November 2023 by Lu D
Careful with American Spirit natural hickory hardwood. Really low quality material. A nightmare to install if you care about the quality of the end product. Buy extra to return the garbage. In 300sf we had about a box and a half of just unusable material.
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November 2023 by Steve Schwartz
Sometime you find excellent, helpful staff and sometimes Not!Hot and cold has bee my experience. If you know exactly what you want it can be less expensive than some design centers.
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September 2023 by John E
Good selection and pricing. It's definitely better than the big box hardware stores.
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September 2023 by Natalie Ede
The staff were nice, but the flooring we bought was junk. Would not recommend them at all!
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September 2023 by vincent monohan
Some good stuff But you half to flag someone down if you want help. Otherwise they don’t give ya the time of day. Maybe it’s me ?
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August 2023 by Nickolas Gosselin
Good selection, employees leave something to be desired, not very informed of products,pricing or inventory
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July 2023 by Jorge Andrade
Ricky at floor decor was awesome help, we're so glad we came and bought our floor here very friendly very professional thank you again
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June 2023 by James Mcmayo
I recently went in to purchase some tile for my bathroom. I asked Jeremiah for help locating the correct tile when I noticed him picking his skin and adjusting himself in front of my wife and children. He brushed my arm as I walked by and he left flakes of his skin on my sleeve. My children were horrified by his skin picking. This is unacceptable for an assistant manager
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June 2023 by Allisson Gera
Lexi was AMAZING!! My husband and I walked into floor and decor for the first time ever so overwhelmed. We had a vague idea but she really helped put the vision to life. We 100% would have bought the wrong tile, wrong edging, etc ?. We walked out feeling so confident and ready to tackle this project. Please ask for Lexi!!!
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June 2023 by Timothy Lewis
Will be spending a ton of money in the near future here while rebuilding our house. Friendly and helpful staff!
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May 2023 by Anthony Kingsland
I ordered laminate flooring from this location. I picked up the product and returned home to proceed on my project a few days later . I had received the wrong order and called the store .Long story short I immediately drove to exchange for the correct order. Yes I was a little irritated as I am 28 miles away and was ready to install but they made up for it and took care of the mistake .There are sooo many establishments that do not understand business acumen and to remedy a problem or mistake. They covered my time and fuel and some ….this is how it is done . I understand mistakes happen but I am in business also and believe in taking care of the problem ….Well done and thank you.
