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August 2023 by meg sugrue
Terrible selection of women's shoes and terrible service. I will not be shopping there again, and I ended up at the footlocker store next door and found what I needed for half the price.
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May 2023 by Jessica Gonzales
Really terrible customer service at the store in Meadow wood mall. I never wore the shoes and they did not allow my refund. I will not be returning.
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April 2023 by Rodrigo Mariscal Jr.
Awesome staff
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January 2023 by Kathy M.
Macy's was a five star but since Covid they seem they aren't so interested in brands that are offered. Shop online is the best way to go with Macy's.
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December 2022 by Benjamin C.
Do not assume that because your macys account says "refunded" after you've returned an item, that it has actually been credited to your credit card. Macys should be ashamed by their horrible customer service and dishonest, disreputable business practices. I will never shop at Macys again.
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December 2022 by Michael
Don't take back 1 time worn shoes for your money back, instead offered store credit. Which doesn't make much sense. Bought the all black Air max shoe. Most uncomfortable shoe ever worn. Manager made a big deal about a little dust on the bottom and creese on the cheap plastic front lip of it. This is why i brought it back. Its not a good shoe and no help from management. Wouldn't recommend going there and bothering if you want your money back for a bad shoe.
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December 2022 by Mya Does Roblox
Had a great time in the store today manager went out of her way to help me with the fit of some of the clothes and helped me pick out a matching pair of shoes
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December 2022 by Jason Bourne
Have won 2 raffles here, finally nice to be able to shop at a place that doesn’t back door all the pairs to resellers
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December 2022 by LeeAnn H.
Easy to order and return when necessary. Used them for 90% of my Christmas shopping this year because I was homebound due to a surgery! The gifts I ordered and received were great. I will continue to be a frequent shopper.
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November 2022 by Beth N.
Best store in town. best sale prices of higher quality items. Best return policy. Tough to find help or a checkout area sometimes but that's true everywhere.
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October 2022 by Anne S.
Just when I thought I'd never go shopping again, I got a phenomenal deal on some housewares at Macy's. My daughter really knows how to "work the system" for the best prices at Macy's! (I wonder where she learned such great shopping skills!)
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August 2022 by Sherry N.
I like their quality, and great sales. I've been going there for years. You can also shop on line.
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July 2022 by Hasan Abbak
Wowww , what a disappointed lack of customer service guys , i was gonna buy a pair of sneakers today , went to this store, like the model , one of the guy got me size 8 , when i said can i try the other piece as well , he said their policy doesn't allow them to give the other piece , what the hack that suppose to mean ??? Who buys a pair of sneakers without trying both ?? Plus u tag your guest as a thief thanks for the explanation i m a potential shoplifter , never gonna buy and never recommend this store again , good luck with this poor mentality on your business …
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July 2022 by jaden yuki
Won a few raffles here and manage to get me some pairs without having to expect to pay resell.
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May 2022 by Mary Z.
If I could give it a zero I would..I was physically and verbally assaulted by their security guards who claim to be federal agents. The women agent grabbed my Virginia and punched me in the chest the tall white man grabbed me by my arm to throw me down on the floor the black agent wont allow me to call my husband and told me if I tried he'd break my phone and kick my a**** I had bought my husband a birthday present I had the recipe and my husband for mother's birthday bought me a beautiful demi Jack and left me to shop to surprise him with his present. So I was hot I rapped the jacket around mine wrist but the young cashier forgot to take the security tag off. So when I was paying for the rest of my items she brought to my attention so I asked her to remove it and she wouldn't. She called security who had no name tages on them grabbed my p**** to see if I hid items there and also grab my breast I'm a cancer survivor and have no breast anymore now my cancer has return to my lungs and thyroid I was so scared and humiliated if they would have brought the recipe and everything would have be cleared up and I wouldn't been assaulted and threaten they would gmgive me water ot take mummy meds for my cancer....no women should have been treated this way. I demand to have the police come and what he says I had the way..since the pandemic I wanted to put and surprise my husband I an a Vietnam vet and Iraq my 3 brothers father nephew the female agent said she was a marine I know she was laying she didn't know what s M.OS was or her job was she was the type job she had .I know what her job was hanging out at the G.I. bar looking for husband...I can wait to go g To court and humiliate get her fired then see Macy's I think I was targetted because I wore my brother z-U S.marine Corp shirt my hands was working on my car F*** Macy's and they need to their middle class and poor with resp6. B dropped 4 grand at the mall instead I'll spend my money in thood of the bronx.
