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November 2023 by Gregory S.
I can't say enough positive things about this place! From the moment I entered the building, I was warmly greeted by Hailey, who asked me a few questions to assist in getting me together with the right showroom -consultant, who ended up being Hollie.I was there to select and purchase various items for an upcoming bathroom remodel project. Hollie was not only friendly and personable, but super knowledgeable about these products (tub, toilet, vanity, sinks and various plumbing hardware that goes along with it.) Any time she wanted to be sure of something, we went back to her desk to look it up on her computer. I guess I may have taken close to 2 hours of her time, but genuinely felt like everything was nailed down upon my departure. I never felt like I was with a sales individual, but with someone who asked questions, listened to my responses and guided me in the direction of my best interests. A+ customer service!Both Hailey and Hollie are wonderful ambassadors for Ferguson Plumbing Supply. I'm SO glad I went there!
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November 2023 by Tim Pearce
I was on hold for 20 minutes and then called someone else that wanted my business
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August 2023 by Steve S.
Terrible custom service especially after the sale.It must be their company policy that if a customer calls with an issue etc. they simply just don't return the call. I've worked with the Sparks salespeople on two new home builds, suppling plumbing fixtures, and both experiences have been a total joke. Never again.
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May 2022 by Leo C.
Many thanks to Mindi Hynek at Ferguson for her exceptional customer service! We have been doing some remodeling around our house since we moved in, and she has provided us with excellent ideas and top notch service. Mindi has made the remodeling much easier this time around for us with the additional support she has provided.Ferguson has a wide selection of high quality products at a good price. We have purchased products from them before when we remodeled our last house. No issues with shipping or damage. Any problems have always been resolved immediately.Mindi - thank you for your outstanding service!
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March 2022 by Amy O.
3/18/2022Thank you Remo C. for taking my plumber's call and putting the order together for a tomorrow pick up!Sure do miss everyone !Again, Fergusons pulled through for me!
