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February 2024 by IAMYOU
Wow!!! This store has earned my business back. I had an experience this Valentine’s Day that wasn’t the best. My issue was resolved in a very fast manner so I was upset , but they made the wrong right with a refund. I just had the manager, Felipe come to my door to personally apologize for the bad experience I had. He went above and beyond to make it right. I owned my own business and understand things do happen, he was so kind, truthfully sorry for what happened, and again, went above and beyond for his customer. I am so happy that there are managers like Felipe that will take the time to personally make a wrong right. Thank you, Felipe. I love edibles and was sad I wouldn’t be purchasing edibles anymore, but I will continue to purchase edibles at the Reno store.
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February 2024 by Kathryn Sternal
My mother in law recieved these on valentines day. This is from the same day they were delivered. This is embarrassing. After spending so much money, we expected more.
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February 2024 by Pam Khunwongse
The cake was reportedly delicious and cute. The delivery service not so much. Apparently, the weather was rainy and cold. The delivery person requested the recipient pick up the cake outside at the delivery vehicle! Not the type of service or attitude expected for a surprise birthday treat.
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December 2023 by Josephine Black
It's over priced
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October 2023 by Dancin'Cat B
I have given/received Edible Arrangements all over the US and have been very happy with the product...but WHY IS THE ONE IN RENO SO AWFUL??? The fruit is old and/ or it is not ripe. This is the 3rd time someone has gifted me an arrangement- and it is BAD. I am now telling all friends/relatives to NOT order me anything from this store again- big waste of money. This review is ONLY in regards to Reno,NV store.
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April 2023 by Maria V.
I live in California. Ordered a huge fruit and chocolate covered fruit box to my parents in Sparks Nevada and my parents got sick. They said the fruit tasted that the y were fermented. Never ordered again. Be careful mom was hospitalized, pumped ther stomach.
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March 2023 by Shaveh Gonzalez
Went online to place an order and it said it couldn’t process my credit card due to system issues. Went in person yesterday and they took my order after the girl told me the system probably shut down due to so many orders for Valentine’s Day. The lady who helped was extremely nice, but put in the delivery address incorrectly (even though she read it back to me correctly) after her computer crashed and she had to restart it. The delivery driver called me extremely rudely and was frustrated that the address was a “little shack” and not the business he was delivering too. He said he was at an address on Greg street. I explained that the cross street is Greg street (thinking he was lost) he then screamed at me and said “next time don’t tell the ladies the cross street. Don’t even mention it.” To which I replied “I didn’t mention it, I’m just letting you know it’s the cross street. I never said Greg to her.” And he said “well, I’m just letting YOU KNOW that the address is wrong.” Which was extremely rude. I am the first person to understand people have bad days, but that should never reflect as awful customer service. I appreciate the call, but a little more patience and understanding might help in this situation in combination with nicer words. I called the office and the poor girl who answered the phone said she would let her manager know. I reviewed my receipt and she put the address as GLENDALE not LINDA. I have no idea where Greg even came from. The driver sent me a text saying he delivered it and wanted to apologize for the confusion and thinks the girl heard Glendale. Which would have been fine, had I not been screamed at and talked to so rudely.
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July 2022 by Rudy Mata
Awesome and quick service! Had my order ready way ahead of time. The young woman at the register was super sweet and attentive.
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May 2022 by Michelle Brackett
I placed an order on line for Mother’s Day on the Friday before. Could not be delivered until 5/11. 5/11 that morning I got a call saying that my mothers address was too far away and they would not be able to deliver. In told them I had these delivered to my mom before and they told me that was from a different store that has closed and they were not sure why I was allowed to make the order. Then told me that someone could pick it up. I live in CA. And my mother doesn’t drive anymore. Wish I had known earlier so she could have had a present earlier. Will never trust them again.
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April 2022 by Elena May Legaspi-Cruz
Thankful to the manager Felipe. I know they can’t promise a time of delivery, they said it depends on the route of the driver. But I requested for once to please accommodate our time.. and he tried very hard to do it and it arrived at a time that someone was home. I know next time it can’t be promised so I told him next time I order I need to make sure there is someone home for the entire day. But even for this once I am thankful.
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February 2022 by Christine Dixon
Very thankful to this store. I had a scheduling mishap and they took care of updating my order to a new date at the last minute. Very professional.
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January 2022 by Michelle Q.
The sign in the front glass said 6 Chocolate covered strawberries for $9.99 was what brought me in. I inquired, and she said they were out, but that I can place an order and wait about 15 mins. She asked. 6 or 12. I go back and pick them up. $40 for 12!!! The strawberries were not the most fresh strawberries I have come across. Overall ok. But it was VERY misleading. I was floored when she said $43 and some change. She could've at least said hey, you WONT be getting that advertised price.
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October 2021 by Parvenu Management
Thank you Edibles for curing my Chocolate covered ? cravings! I wasn't aware of your store renovations and I am sure once finishing it will be as delightful as the fruity treats you sell! Thank you for opening your doors to me at a spare moment - having those Strawberries was critical to have that day! ?
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October 2021 by Nick S
tge guys was supper nice
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October 2021 by Camron Davis
This place didn't deliver my wife's arrangement and now my wife is divorcing me for forgetting her birthday
