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January 2024 by G. Andaluz
They kindly removed a nail from my tire for free, at the end of the day, with no notice. I didn't even get the tires there, to boot. When I get all-season for my little truck in the spring, I'll be coming back here for sure. Thanks!
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January 2024 by Edson Ricardo De Freitas
I was seen by Dave, I needed a tire rotation, they don't charge for this service, so I didn't want to do it for free, so I explained that at the dealer they wanted to charge me $100 for this service, so I decided to do a balance which costs $40 and includes tire rotation, even though I think the car with 16k miles doesn't need it, the attendant clearly wasn't in a good mood, he was rude, saying things like " I don't care how much they charge on the dealer, you want a balance or not?" I will continue using Discount Tire's services, but I will go to another location at the store on Los Altos Pkwy
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January 2024 by Charles Owens
They did not have any snow tires for my truck
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January 2024 by JJ Liechty
Brought my car in for a leaking tire repair, they honored my certificate bought in the Bay Area from America’s Tire. Total time took 45 mins.
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January 2024 by katania taylor
Good quick efficient tire replacement service
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January 2024 by Marcus Barrett
Great service by Timothy Wheeler and the gang. Thank you getting our tires taken care of.
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January 2024 by Guillermo Reyes-Barajas
Great customer service. Staff asks many questions to make sure all problems are being handled. Pricing is fair. Would recommend.
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January 2024 by Paula Butler
Efficient, knowledgeable.
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December 2023 by Lourens Steger
Great service, friendly staff, so many choices. I really appreciated the opportunity to research, order, schedule my appointment online, then one hour later drive off with my new tires installed.
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November 2023 by Richard L Murga
So I bought tires at America's Best Tires in CA in the Bay Area, and this is the place that honors my extended warranty on all four tires.Once you use this place to service your tires, you won't want to use another. Quick, courteous, efficient, and friendly.
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November 2023 by Maria Tully
Have been using discount tires for several years now. Went there today to inquire about how tire warranties work. Dave was super helpful and gave me all the information I needed. I’ll be getting my new tires with them again :)
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November 2023 by Brooklyn Gazes
Went in for a flat tire on 10/23 at 8:30am. Dave was working the front desk, and ended up speaking to him about it. He mentioned two of my other tires had little to no tread, and needed to be replaced before winter. (Granted, there’s still plenty of time before winter)….Had him call a family member that is more car literate, to get a second opinion. Spoke poorly to my family member on the phone, slammed the phone, and raised his voice at me and said, “WOW! He really doesn’t care! You’re going to kill someone, or yourself in the winter!” He said this loud and clear for the entire store to hear. Way to embarrass your customers for no reason at all. What if I couldn’t afford it? I don’t even drive this car in the winter either, which the family member attempted to explain multiple times.He had an attitude with just about every individual that stepped foot at his counter. We won’t be going back again.
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October 2023 by Riley Castillo
Their online scheduling was very convenient and I had to reschedule multiple times, each time receiving notifications. Their prices were good for four tires on a Mazda CX-3. They had the vehicle ready under their estimated time, despite being very busy. They were all polite. Because the world isn’t perfect, the one complaint I do have is that they appeared to need more staff: they had multiple cars and customers waiting on a Wednesday afternoon. I had to wait for about 5 minutes before being acknowledged and helped because their desk clerk also appeared to be working on vehicles. This ultimately didn’t impact my experience though, because as previously mentioned they had the vehicle ready prior to their estimate, which was all that mattered to me.
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October 2023 by WeldHer
The wait was crazy long got here at 8:30 a.m. and still waiting it’s been almost 4 hours now. One of the workers was screaming about who knows what and Horse playing the entire time I was waiting. Needs better management here to control the workers from playing. Maybe the wait time would be hours. So sad.
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August 2023 by Derek A.
I've never been here before, but I'm sure that if I had a need that I would be back. I did a walk-in on Saturday morning to have two tires/wheels mounted and balanced. They gave me a price of $44 which to me was pretty good, and that it would be about an hour and a half wait. No problem! You get a link via a text to track how the progress was going, which was super convenient! They were actually 15 minutes early! This particular place was clean, well-managed, and very friendly/professional. I would definitely go back for this type of service again. Great job!
