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January 2024 by Hillary S.
I hadn't been in Dick's Sporting Goods for several years because I had such a poor experience the one time I went that I swore I would never return. That has been changed after my last visit. The service was helpful and the store was laid out in such a way that it made you want to shop. I thought the pricing was better than what you can find at Scheels and they seem to have a wide variety of things to choose from. I felt like I got the best deal and they were helpful in arranging delivery and set up (for a fee), but even that was not difficult. I really like that they do not sell assault rifles and other things that can modify guns into assault weapons.
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January 2024 by Mark S.
Went with my wife to check out treadmills and found one that was highly rated on CNN. The price on the device was $999 but the article on the CNN website said $900. The manager wasted no time in allowing us to get the lower price, which was surprising as we haven't always gotten those type of deals from other stores. He showed us the other treadmills (great selection) and explained each of their benefits. We ended up with the one we targeted at the beginning. The overall experience was five-stars. Felt like they really wanted our business. Very refreshing. Will certainly be back if we need anything sports related in the future.
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December 2023 by Margaret Mazolewski
If i could it would be a 0!!
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December 2023 by Sammie S.
Advertised $20 off for orders placed on the app over $100 Cyber Monday only (Sales Items Included). I did not receive this discount and upon chatting with customer service I was told the items I purchased did not count. It does say "exclusions apply" in small letters at the bottom of the advert but since it said sale items included; I feel this was a dishonest way to get people to install the app and I am unhappy. This is not specific to the reno location.Cyber Monday App Exclusive: $20 Off $100+***Sale items included!Must shop within app to get offer or in-store coupon. Discount applied in cart. Exclusions apply. Valid through 11/27/23 11:59PM PT.edit to include advert
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November 2023 by Colm Lowndes
Great selection, and always some great bargins
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October 2023 by tom s
Good experience, but the help is a little hard to find. Well stocked as it should be. I wanted some running shoes, and when I found a sales dude, he wasn't able to give me what I wanted because it wasn't in stock. So he suggested another store in town, which I thought was pretty decent.Good golf inventory as well.
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October 2023 by AZUL THAMOURTIW
I give 5 stars for David, he is a really helpful associat. I do appreciate the way he care about costumer, very responsive. Thank you sir you deserve the best
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September 2023 by G D.
Our local Dick's Sporting goods store. Always stocked up with the newest stuff. Every time I go in there, it's clean and well organized. Easy to shop for stuff. The manager Keenan is very nice and helpful. He's an awesome Lead for that store.
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August 2023 by Anna A.
Kylie was super helpful and has great customer service skills! An online order I placed was incorrect and Kylie did everything she could to make it right and get me what I had ordered. Was very thankful to talk to her as she was the most understanding and helpful employee I spoke to all day! 10/10 service Kylie, thank you!
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July 2023 by Rob Page
Won't be using these bums anymore cancel my order and the store can't even tell me why..foot locker is better anyway
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July 2023 by Stephanie S.
Went to get a few headlamps. Had to track down an employee because they were locked, employee said she had to get someone with keys. Waited for help, no one came. On our way out, there was an employee just standing at the front doing nothing & two other employees chatting together at the register as we approached the checkout, who also weren't busy helping anyone. Customer service is seriously lacking.
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July 2023 by Brayden T.
I picked up some fire football cleats that I could not find anywhere everybody in there was super nice and cool great selection of shoes clothes and hats
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June 2023 by Carlos Caro
bought some adjustable dumbbells. they went to the backroom and came back with ones that were double the price. ok no problem, simple mistake. they go back to look and can't find anymore but say they can sell me display ones at discount. I say okay and when I get home see on receipt that no discount was given on item
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June 2023 by Chris Alex
Good size store, clean, lots of parking. Pretty similar to most of their stores with the co. Mon departments and brands.
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June 2023 by Roy Street
Great experience, and the prices are amazing for name brand footwear.
