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May 2024 by Tom Babb
I had a certain look of a cowboy hat that I wanted, and the staff went above and beyond to get what I wanted. The place has so many choices, I couldn't believe it. Total satisfaction. Nothing more needs said.
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May 2024 by Mr. Jane
Got my first straw hat here was in and out of the store in 10-15mins. The woman who helped was very resourceful and helped me find something that worked for me. Would highly recommend?
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May 2024 by Jesse barrios
Little on the pricey side
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May 2024 by John Yochum
Very knowledgeable and helpful employees. Highly recommend.
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March 2024 by Sugarsaw
Got chased out because it was too close to closing time. Had never been. Won’t be back
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January 2024 by Samantha Roe
Would not recommend, horrible customer service.
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December 2023 by Mai Lee
Well stocked and knowledgeable staff.
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December 2023 by Paula Macomber
Love these guys!
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December 2023 by Mrs T
One of our favorite places to shop when we are in town! The folks are great and real down to earth! They’ve got just about anything and everything you could need!
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October 2023 by Steve M
This is a true Western store unlike other chain "western" stores. I have shopped here during both of my trips to Reno and have always been pleased.
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October 2023 by Kimberly N.
We were looking for a place to get my husband's grandfather's old cream colored Stetson hat cleaned. It had very noticeable grease marks and other stains on it. This place came up on a search. We had never been here before but what a cool store! Opened in 1964, D Bar M touts itself as "A Real Western Store for Real Cowboys" and when you walk in, you would agree! There is pretty much everything "western" here! From saddles to hats to turquoise to boots to clothing and more! I want to go back and spend more time looking at everything but the important thing for this visit was the old Stetson that needed cleaning. The gals working there said it would be no problem to clean it and it would only take a couple days. We decided to pay in advance (it cost $40) and they said they would call when it was ready. Well, they called the very next day! And it looks great! What a great place -for both cowboys and cowgirls alike!
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September 2023 by Danielle Buchanan
I stopped by here while visiting the area on vacation and wanted to get my first pair of boots. Everyone was so nice and super helpful. The woman working there went through several pairs before finding the right boot.We got great recommendations on places to visit as well. The two guys that I saw working were also super friendly as well.If I’m back in the area again, I’ll definitely come by again to see what cool jewelry, tshirts or maybe another pair of boots.
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September 2023 by Bryant Bass
Called and ordered three shirts to ship to Phoenix Az. Fast shipping and great prices. Thanks to everyone at D Bar M.
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July 2023 by Patti Annie Asselstine
I was looking for a quality Copper bracelet for my husband. They were recommended to me, however I live in a different state, they sent me several pictures of stock on hand. They didn’t have exactly what I was looking for the first time I called, they recommended I call back in a month. They hadn’t received any new stock and recommended that I check back in a few weeks. When they received new stock they reached out to me and showed me the new stock, just what I was looking for! They were professional and customer service oriented! Polite and knowledgeable, can’t wait to visit thestore in person! My husband loves the bracelet. I highly recommend them!!
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July 2023 by Sal InNV
This is a wonderful classic Western store with an excellent and knowledgeable staff. Their prices are the same or better as the big chains, but their selection is better and so is the service. They've been in Reno for 50 plus years and there's a reason for that!