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June 2024 by Jackie Tortoledo
If you feel like being accused of stealing then go to this CVS because this is what you get. I went in there to buy a few items today before 7pm and the guy stocking confronts me about seeing me put something in my purse, I proceeded to tell him that I put my phone in my purse he still insisted that he saw me do it. Before this, I felt like this guy was following me and I guess I was right. Thanks Aaron for the pleasant cvs visit. I hope you got your answer when I had to open my purse so you could leave me alone about me "stealing"
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May 2024 by Amira Noelle
Pharmacist is horrible. They couldn’t care less.
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April 2024 by Vickie Musni
I was between appointments and needed to get several items but needed to use the restroom before doing all my shopping. After being told that they don’t have a bathroom for “the public” I left and went somewhere else to get everything on my list…a store that treats their customers like humans that just might need to pee in the middle of the afternoon. I have no plans of ever returning to any CVS, but especially not this one. I understand not wanting an unlimited number of people to wander in off the streets but paying customers should be treated better than that.
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April 2024 by Angelica Marie Farias
Had the worst experience. Staff was not helpful at all.
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April 2024 by Forrest Airola
Awful pharmacy. Everyone hates their job, takes it out on you, and can’t even fill basic prescriptions on time. This is the pharmacy I use for everything and I couldn’t have picked a worse one. DO NOT USE THIS PHARMACY! Save yourself the mental strain and frustration.
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March 2024 by paul page
Pharmacy is bad, especially the Filipino manager. She has no customer service skills and when you call her on it, she laughs because she knows it’s true. She repeatedly gets prescriptions and insurance wrong because as the manager she never has the employees update their database probably because she doesn’t know how. I went there two weeks ago for a inhaler refill, and they said it would not be eligible until Mar.1, now she tells me it isn’t available until Mar. 26. , for a 30 day medicine. This CVS is clearly fraudulent and incompetent.
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March 2024 by paul p.
If you value your life and need medication, don't go to CVS Northtowne. Two years ago, I switched insurers although I have the same medication for the last six years. What the pharmacy manager is doing was randomly assigning claims to both former and current insurers for the same medicaRINO. My current insurer is now sending monthly letters to me saying they believe I have a second insurance and that medication should be billed to the other insurer or they'll cancel my plan as "fraud" eventhough that other insurer was canceled two years ago. Only CVS Northtowne has a record of my former insurance and medications and could cause this confusion. This CVS has been the source of this dual insurance billing issue and it seems possible that fraud is being committed by the pharmacy of double billing insurance for the same drugs that aren't received by clients.
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March 2024 by Chandra M.
after a HUGE mixup with my disabled daughter's prescription, not ONE of the folks in pharmacy department did anything to assist me. in fact, they were upset that I questioned why they hadn't received a prescription that was sent in, two days earlier. After having my kiddo's meds sent back to Walmart, the decided to fix it to which I refused & will NEVER return
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February 2024 by Colby Johnson
Rude to my wife about refilling her prescriptions. Unhelpful
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January 2024 by Victoria Astorga
Man with no teeth refused to help me with passport photo even though services were offered online. He blamed the computer program wasn’t compatible with children. The other cvs was more than willing to take the picture.
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December 2023 by Rose L
This branch was extremely efficient for my vaccine appointment
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December 2023 by Stevie Marie
Tatiana is very condescending and passive aggressive. She should be a little nicer to people.
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November 2023 by Shelly Jackson
They are always very short handed, frantic, and closing the pharmacy early. Prescriptions are often later than quoted. They used to be amazing a couple years ago, but now I'm mad we have to use them through insurance.
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October 2023 by Patrick Keenan
If they have a delivery service why do I sit here without the medicine I have to have to breathe on another day and night
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October 2023 by Cece B.
I had an emergency and had to pick up a prescription and was hesitant when seeing the reviews of this location but I am presently surprised. First off I called had spoke to a very friendly lady who was helpful. The pharmacist was extremely friendly. And the CVS staff alone was super sweet as well. Not sure why so many negative reviews but whatever they changed was great bc everyone was wonderful there.
