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February 2024 by Frankie O.
The pharmacy staff is extremely rude for no apparent reason. Even mid-day while not visibly busy with customers . I was patient and polite despite their attitude having worked in retail myself I understand the work can be stressful and frustrating at times but they seem to absolutely be in the wrong line of work . No hospitality whatsoever. This may very well be the worst pharmacy experience I've had. I will definitely not be coming back and would not recommend this location to anyone.
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February 2024 by Kris
Awful service in the pharmacy. Rude is just an understatement
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November 2023 by Jessica Duncan
New pharmacy hours update needed online. Shows it’s open until 8pm but they now close at 5pm and I think 6pm on Sundays
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November 2023 by Alexandra P.
This Pharmacy did not understand how drug coverage works. This particular store is nowhere near me. They were, however, the only CVS that had the medicine I needed. They had only half of the prescription and charged me full price ( which is correct) then they told me they would be charging me another $95 when the other 2 came in.??? I couldn't afford that so I filed a grievance and they had to issue me a check for the remains 2 boxes. Every Pharmacy ought to know that if you pay for the full order you get it Alex Pipitine
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October 2023 by Alesandra L.
Efficient and courteous service provided by the pharmacy, even when faced with a substantial queue they work swiftly. I highly recommend their services.
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September 2023 by Christina Shipman
After a 8.5 hr drive to Reno my son and I needed a few things after we checked into our hotel. This place was across the street so I was able to walk. I found everything I needed and was assisted by a nice lady to retrieve some locked up medicine. The store was clean and layed out nicely to find everything. Plus they had our favorite coconut water! Plus for us.
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August 2023 by Chris Cutshaw
This store sucks. They never have a cashier to check you out and make you do self check out. Seriously y’all, just hire some cashiers and stop making us do your job for you. I’ll be driving farther to Walgreens next time.
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August 2023 by Gorgi Gonzalez
Went in to pay some the fat woman younger and old wrinkly .lady was just rude i don't recommended going in there there racists and need to get new job they get paid very low it why they are ao rude to me and my childFat woman has attitude problems and old lady needs help seriously yall better get new wokers there poeple like that make customers not.come back bad for business
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July 2023 by Michael Cornwell
Just cause a person is on meds that u guys don't agree with don't mean they are being abused how can u past judgement over the phone seriously
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July 2023 by Desirae Henry
Gayle Mackay in the pharmacy is unprofessional and rude to customers. I had an issue with my insurance and she refused to help. I called my insurance to see what the issues was. Insurance advised me to have the CVS run it again. Gayle refused to try again so I asked to speak to a supervisor which I could barely understand. I do not recommend this pharmacy what so ever.
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June 2023 by Sebastian Rohde
Insists I don't have any prescriptions, refusing to fill them, rude, and hung up me when I tried to fix the issue.
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April 2023 by AnnMarie Headrick
I'm giving this store a 4 only because of the store staff. I had alot of issues with the pharmacy here when I used to use it, I remember waiting and waiting for scripts that text me and said they were ready but weren't so that was kinda frustrating so I stopped using this pharmacy. They have a cool printing station you can use that uploads directly from your phone so that's pretty cool
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April 2023 by Leslie D.
This pharmacy is incompetent, they are making decisions on when to fill your meds over YOU'RE own doctor! I PRAY CVS goes out of business! I really hope Amazon gets their pharmacy going ASAP. PLEASE do not go to this CVS on Plumb, as they are truly rude and lack any form of compassion, especially the pharmacist who you can't even understand. If you like being on hold for over 30 min at a time, this place is for you! My family are doctors, no big deal, except that even they are frustrated with CVS and direct their patients elsewhere!!! I'm very thankful for the kind folks at Walgreens!
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March 2023 by Kristina Zaharias
The pharmacy is an absolute joke. Meaning the pharmacist Nita. She should be relieved off her position her incompetence is unbelievable. I have surgery scheduled. My Dr sent in meds for surgery. I got a text saying the scripts were ready for pick up. I then also call in and ask for another scrip to be refilled. I was not warned of having any issues with pain meds just that they are ready. I go in today to pick up my meds for surgery. I get told that insurance won't cover my meds. I go excuse me i have dual health insurance and they approved the surgery. I get told to wait in another line. I got over and a very large overweight girl goes well you don't have prescription insurance. I laugh and go yes I do its the same insurance you've use for over a year. She walls away and comes back and the pharmacist goes you had a 7 day pain med fill om 12/28, you're seeking pain meds we won't fill it and your insurance won't cover. Nita will be reported to Nevada State Pharmacy Board.
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March 2023 by Will Johnson
Pharmacy needs to tell people they close until 2pm.I had a prescription sent here by my doctor. I called to check on it two days later and it still wasn't ready,but the lady said she would have it done for me in an hour. Well that was at 12pm. I explained I was coming from Stagecoach, and that it would take me an hour to get there. She acted like as was good but when I arrived they had the pharmacy locked up and we're rude as hell. I recommend any other location besides this one. They are woke and don't know how to do their job.