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December 2023 by Savannah
Hope was great nice little store made me happy.
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December 2023 by Zaylen Culver
I went in and didn't know exactly what I was looking for but tabby was super helpful and kind. I ended up leaving satisfied with my purchase thanks to her!
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December 2023 by Zuleima Aguirre
Crystal cove is by far the best crystal shop I have been to, the energy when you step in is amazing, it’s clean and organized. Employees are great as well. Definitely recommend.?
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November 2023 by Tayler Duke
Super helpful and so kind! Thanks so much!
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November 2023 by Ameris Reynaert
Adorable little shop with the cutest little shopping basket!
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November 2023 by Mmm Kay
Im going to try VERY hard to keep this short but I also want to share with you the details of my experience so that you may be properly warned. This woman-who turned out to be a "friend" of the actual shop owner for "25 years" has ZERO business working in the crystal industry. My 2 girls and I entered Crystal Cove and were immediately met with an irritated woman complaining of how badly she needed a break. But first, she BARKED at my 2 young girls to SHUT THE DOOR and then followed EVERY move I made, standing no more than a foot away, staring, not saying a word, as I browsed looking for Chrysocolla. She informed me that they did not carry this crystal but after looking around less than a minute I see a glass full of Chrysocolla on a shelf. Inquiring of its healing energies, her response was "I dunno" and walked away. One of my girls asked her why one spirit animal stone was $16 but the other was only $4. A question I too was curious to learn. She scoffed and said, "Cuz its bigger!" and then scoffed again. (Mind you, these 2 items were the exact same size: one a turtle, one a camel THE EXACT SAME SIZE.) She'd repeatedly glare at my kids, huff and follow it up by mumbling "hmph.....kids..".
I see a small sign: "$10 for 5 stones" "$5 for 2 stones" and "$3 for one". I pick out 7. I also pick a $1 cord and a $3 cage for the stones. My girls each pick a $16 spirit animal. SOMEHOW this woman declares w/out skipping a beat, "A HUNDRED AND FIFTY NINE DOLLARS". $159.
I ask her how she figured that comical price. She taps away at her calculater, BARKS at me to "HOLD ON" and keeps tapping away. I repeat back the order: 2 spirit animals. $32. A set of 7 stones. MThat's $15. $1 cord, $3 cage-she interupts me "That cage is $4!" I inform her that her little sign says "$3 for ALL wired cages" and she says, "WELL THE SIGNS WRONG!!!" Again I ask, how she came up with $159. She continues to tap away, ignoring my price explanation and at this point Im getting a little annoyed myself as shes refusing to listen and agree and allow me to pay her the correct amount. My younger daughter puts her hand on 3 of the stones and tries to explain to the woman, "these are $10..." the woman PUSHES her hand away from our stones the way you swat a fly and that was it for me. I quietly explain to the lady that the energy is off, negative, uncomfortable and that being charged $100 OVER the actual price is a bit much and she yells at me, "THAT WAS A MISTAKE!" as she continues tapping away on her little device. I tell her to go ahead and help her other customer and when she figures out how to get this order to the $159 she's trying so desperately to become, Ill come back. I turned and took my daughters hand and walked out the door. No regrets. I will HAPPILY choose another shop-one without the negative energy, drama and FRAUDULENT workers!!
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November 2023 by Carlos M
Little bro wanted to check out this shop and I’m into stones so I was happy to tag along. Small shop, rude owner who after my brother made his purchase turned to me and asked “are you gonna buy anything?”. I might’ve if you offered help while I was looking at the rings but after that snarky comment I won’t be back. This place can kick rocks
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October 2023 by Cassandra Wright
Great place w great crystals (:
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October 2023 by GoldenWing
Absolutely gorgeous and comfortable crystal shop with pleasant incense the second you walk inThere’s even a dark room you can walk into that presents ultraviolet light activated mineralsSuch a patient and friendly shop owner too :]
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October 2023 by joyner stevens
Hope is a wonderful lady probably one of the nicest people I've met in Reno in 37 years oh and the Crystal cove is a pretty cool store too maybe I should review
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September 2023 by Brytnii N.
Was excited to come here. But nope. Rude rude and oh yeah rude. What is is your actual closing times? Because if it's not actually 7 PM, you guys need to change that as soon as possible. It's also not polite to give dirty look to people because you're not comfortable with lesbians. And unhappy that I want to come in when you're "closed" just lost a few costumers, trust people will know this rudeness from the older lady.
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July 2023 by Patricia Montoya
Walking down in midtown and stopped by and hope was really informative and helpful . Loved this cute shop definitely will come back .
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July 2023 by Marilyn Herrera
NOT LGBTQIA+ FRIENDLY. Very rude owner.
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June 2023 by shavonne sanchez
I always find the coolest gems here.
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June 2023 by Regina “medievalruby” Perrine
What a beautiful little shop! The owner Hope was so helpful. Wonderful selection of stones and crystals reasonably priced.
