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December 2023 by Luis Francisco Quevedo Valladares (Chuvaka Star)
Cheap and good signal.
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November 2023 by T navarro
Joseph and marieli at the cricket store in the north town area are extremely kind and courteous and was able to help me with my new phone they deserve to be greatlyrecognized for their service to thecricket customers
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November 2023 by edward duarte
i love this location!!! this is the only cricket i go to because they are always so friendly and they know how to personalize the customers needs. they are very efficient and they gave me the best deal on my phone, case, screen protector, and even a speaker! lily is the manager there and she is the best with customers. i live on the the other side of town but i still choose to only go to this cricket.
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August 2023 by Angelic L.
The service at this location was terrible. The staff was unprofessional and not helpful at all. Go to a different store if you can.
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June 2023 by Ruben Flores
Great service, super friendly and really fast service but I was disappointed to find out that I had to buy my own phone charger and if I used the one from my previous phone it would take hours to even charge 30%
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January 2023 by Janie Buford
Great service from employees at Cricket on Northtowne ln
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January 2023 by Miah
Best customer service bruh fr
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October 2022 by Teresa Wallace
This store is horrible they were suppose to remove one line and they removed the wrong one I'm only suppose to have 3 lines and I'm paying 200$ this has been going on for 3 months now I have tried to call customer service too and nothing now I see how they make thier money
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May 2022 by Michelle Reichenbach
Stephanie was the best employee I have ever dealt with. She was super nice and helped me with exactly everything that I needed. Cricket should feel very lucky to have her!!!! :)))))))
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April 2022 by BrandiDandelion
1:30 pm on a Saturday store only opened at 10, person at the counter but the door was locked. Have no idea what that's about, she even looked at us and another person at the door and kept on sitting at the counter ??♀️
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February 2022 by Debra Giles
stephanie and tiffany were the best help i could ever get. went in with a problem and they fixed it with no problem. love this cricket
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January 2022 by Chris Doty
The fat Hispanic lady was very rude and unhelpful and lazy as hell. Absolutely 0 knowledge of how to run a company and no customer service skills at all
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December 2021 by Martha Hensley
had a great experience with Rita help me buy a new phone with an amazing deal I'm very to satisfied to be a new cricket member
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December 2021 by Emma Ruiz
Rita was very helpful and kind she helped me set up my new phone great customer service
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November 2021 by Arjun
We bought a new iPhone, case, and screen protector from this store. The representative there insisted on putting the screen protector on the phone and into the case, so we let her. Upon looking at her work, there were bubbles, particles of hair, and visible adhesive on the screen; additionally, the screen protector wasn't even centered on the screen! This was not acceptable to us after spending nearly $1000 on a brand new phone. We kindly asked that they replace the screen protector (and we would put it on ourselves), but considering that the product wasn't "defective", they would not exchange it. The manager said, "I'm not going to give out a screen protector without there being any reason to."The representative at the store treated us kindly, however, this situation should most certainly have been handled differently. When buying a product for over $1000, I expect that there are no issues with anything.We ended up returning the phone, but was unable to return both the case and screen protector.I have attached a photo that clearly shows the defect with the screen protector and it wasn't us being crazy. This was put on by the representative at the store, and she was not being careful, leaving both debris and fingerprints all over the phone. All we asked for is a new screen protector to be supplied without this obvious issue, and the manager refused. As such, we returned the phone entirely.
