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“Sierra Pacific Credit Union has all our banking needs plus it’s nice knowing Claudia and her staff on a personal level. Not going to get the personal attention in a large bank. We do most of our banking on line but it’s nice to know if a problem does arise we can just call and talk directly to the wonderful employees.”
“My new favorite credit card! After meeting with Lesley & Brock and learning about all of the services SPCU offers, I immediately jumped online and applied for a new credit card. I was thrilled with the low interest rates. The level of service I received is unparalleled to any other bank I work with these days. I highly recommend you try them. It was very refreshing to recieve a personal banking experience.”
“Great customer service by the employees at Sierra Pacific Federal Credit Union. I have been a member for over 35 years. I have other bank accounts, however I keep my SPFCU because of the competitive rates and outstanding customer service. SPFCU keep up the great work!”
“When i walked in there was one lady in front of me taking forever and kind of being pushy. A nice young man, i cant remember his name but he saw me waiting and came out of his office to help me. He helped me set up my debit card and told me it would be just a few minutes. I said i was on my lunch break kind of hinting that i was in a hurry. He made sure that I received my withdraw and card quickly because he was concerned that i may not have time to eat. Very well concerned with my well being. Patient too!”
“Expectations made clear. Process was resolved n a week. Agents spoken to over the phone guided me well through the paydown and refinancing. One of the best interest rates I have seen in a car loan. Tellers are lgbtq friendly. Thanks for your service!”
“I would like to thank the 2 people who helped me yesterday. Both teller and manager saw my behavior and saved me from myself. I am completely indebted to you both. Thank you for a great job.”
“This bank is really the best bank you could ever have, this the truth. I've been with them since they all started, and they are all professionals, all eager to help you, you can't go wrong, I think I've been since 1995, they truly all are amazing. Sincerely Harold D Cummings”
“Only giving 5 stars because of Celeste and Mary-Ellen in the collections area, THEY are they two people to handle the business the right way, now Dennis in the collections dept needs to be removed. But thank goodness for Celeste for saving the day.”
“I have had nothing but pleasant customer service at this branch. I usually use the ATM, but when I've had to, the in-person help was friendly and efficient. I think GNCU should pay more attention to this location - they are doing a great job!”
“Thank you for the outstanding service from Caulin in Carson City and the amazing Esperanza aka Katrina, Frankie Camacho and team at the Sierra Center Pkwy Reno Branch. It was a really tight deadline to get my auto loan taken care of quickly and these guys made it happen. You were all a pleasure I would highly recommend you to anyone.”
“This location in general amazes me. It also amazes me the amount of bad Rep this location gets. I have never had a problem with these guys ever. I see some of the tellers names and those guys are nothing but knowledgeable and courteous. I guess with stupidity, and irresponsibility go hand hand for some of these so called “customers”. To bad one of those young man’s left I have seen him deal with horrendous people before and I can tell ya he is very composed and clear toned in his voice. He will be a great addition in law enforcement one day if he continues to pursue it”
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“Ariella’s commitment to becoming the very best she can be is evidenced in her attitude, and accordingly, she possessed a mindset centered on doing the very best she can for her client first, and always. Her knowledge of Mining is solid and complete, and a real FOREX and BINARY professional’s knowledge about FOREX and BINARY is at the forefront of building quality client relationships; relationships that serve and protect the client, and relationships for life. I would feel completely comfortable in referring anyone I know, and any of my friends to Ariella. she made me earn $10,000 with a token of $1000 She’s a true leader, who instills trust, commitment, and care in all her professional relationships. I am honored to know Ariella. contact details: Whats App: +1 413-423-2035 Email: [email protected]”