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April 2022 by Walt Day
AVOID, Bunch Of Crooks !!! Took a very sick dog in there, that i had for years, and they did all the wrong tests, and had to end up taking the dog to a better, knowledgeable vet, which found out right away that she had full body cancer with a simple scan, and had to be put down. These people suck & bunch of idiots. NV Vet Board Is Been Contacted, and looking for a good lawyer for an interesting law suit.
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February 2020 by Andrea Rector
Dr. Plateman was the only veterinarian I could find on a Saturday, for an emergency with my conure. They found time to squeeze us in. Dr. Plateman is fantastic. Entire staff is friendly and caring. They have worked with my difficult schedule for our follow up visits. Would absolutely recommend.
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December 2019 by Todd Junkin
Great place great staff my dog loves them.
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November 2019 by Amber Belaustegui
Dr Brown and the orthopedic surgeon Dr Plateman are awesome! The clinic can be a little more expensive but the care, short wait times, flexibility, and the extra mile the doctors go for customer and pets is amazing. The vets personally return phone calls, research more affordable medication options, and really listen to you. Our aging Pomeranian had very successful ACL surgery and care for respiratory issues. His quality of life remains excellent even with his ailments. Our other young jack russels are well taken care of and we always receive immunization reminders. VCA is highly recommended!
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October 2019 by Barbara Hauan
Wonderful , kind and compassionate- Dr. Brown is the best!
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April 2013 by Rob T.
CLOSED - Out of business as of 3/7/2013 as per the message on their main number. Old records are available at A Plus Animal Hospital.
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February 2013 by Lisa G.
Hold onto you wallet... Lots of extra fees for labwork that may be un- needed.
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December 2012 by Amanda C.
I have been with this vet for 8 months now with a young dog that has seizures and I have continually had an unpleasant experience. Expensive, rude, unprofessional. The first initial exam had me waiting in the back room for almost half an hour while the assistant or part time staff continued to badger me about her age which I had and still have no clue - she's a rescue and no one knows her exact age. When the vet finally arrived she was short with me about - once again - not knowing the age and about keeping my dog on a short leash (what?). The half hour had made it so my dog was freaking the hell out and to stop her from slamming herself against the door I had her right next to my side. The vet continued to say she could handle her and I should stop holding her so tight. So I handed her over to the vet and she goes nuts. The vet then talks about getting some blood work done to try and figure out my dog's incontinence problem (turns out it was due to the seizure meds she was on) and that it will be 375 dollars on top of the 125 exam fee. What? Over the course of the next several months staff members let dogs attack each other, bruised my animal while getting her blood work (she only weighs 20 lbs) and never returned phone calls. I am moving my animal to another vet as soon as possible.
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November 2012 by Christian K.
Good price, friendly staff, clean facility, great hours, what more can you ask for?
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August 2012 by Maya B.
I've been taking my parrots to Community Animal Hospital for many years because they have such a high standard of care, but something funny is going on with the staff lately (or maybe management?). In the last year or so, they've had maybe 4-5 (?) staff members leave, who had been there for YEARS (actually I don't know if they left or were let go, but either way they're gone) - and my FAVORITE tech was fired - she was so wonderful with my birds, I don't want to take them to anyone else - and then one of the best doctors, Dr. Connely, is leaving too ...? What the heck is going on?? I'll still take my birds in to Dr. Hess because I trust her, but now there's a strange tech who is probably not experienced in handling parrots (because that's a pretty specialized skill, which requires a fair amount of knowledge and courage and not many people have it!) So, question is, WHY does all the experienced talent seem to be disappearing?? It's disappointing. Makes me wonder what else is going on there that we can't see that would lower the standard of care for the animals. :s Like I said, I'll still go, but cautiously.
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April 2012 by Jim C.
Terribly expensive. Apparently, they must have a lot of overhead because there prices are way above the avg. for Reno/Sparks. If you need a dental, shop around you will find more cost effective services elsewhere. The owner of this practice apparently does not know there is a recession!
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December 2011 by Ann B.
Took our dog here for treatment of a hotspot. Outrageously expensive. They had the audacity to list a charge for$ 0.00 for Tender Loving Care. They certainly did not extent that to the paying customer.
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October 2011 by Anonymous X.
This place is a scam! I came in for a teeth cleaning and was quoted close to $500 bucks. After looking at the estimate I saw they added tons of useless junk such as tooth brushes, oral kits, teeth waxes, etc. After crossing those off the bill was close to $400 bucks. Later on in the day I got a call that he was going to need two teeth extracted and that I either get it done now or get a root canal later. They quoted me close to $100 per tooth. 100 bucks?! I have a 5lb yorkie, his tooth is practically the size of a grain of sand! He said if I did not do the extraction now then he would eventually need a root canal and they'd have to put him back under and have a separate surgery. So I reluctantly agreed. The price was $681 total! Pricey. Now I want to mention this before I say anything else, I have spent thousands of dollars here; vaccines, seizure accident, unknown vomiting, and teeth cleanings. I told Dr. Kim about this and asked him if there was any way to lower to cost a tad bit... to give me a break. After all I have been incredibly loyal, spent thousands and now I have a new puppy to send their way. He firmly said the price was the price and there was nothing he could do other than offer me a pet payment credit card type plan. That was it. Personally I don't care how nice the facility is or how awesome the vets are, milking customers and not showing any appreciation is the sure ticket to loose my business. Needless to say they lost a loyal customer to their greed.
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September 2011 by Will C.
My wife and I have had pet (house) rabbits for over 20 years. Finding a good rabbit vet is difficult, and as far as we know there were only two in the Reno area; then we learned that Community Hospital advertise their ability to care for all small animals. At first we were hopeful when, during our appointment, the vet tech started talking to us about rabbit care, and she 'sounded' like she knew what she was talking about, but after a few moments we realized much of the information she was telling us about food, health, etc was dated by about ten years and not up to current research or practice. But no matter what I mentioned, she was always 'right' and we, just being the customer, obviously didn't know what were were talking about. Even though it appears that we have cared for rabbits, and conducted rabbit education courses for potential owners, longer than this tech has been an adult.... When the vet entered, she gave a very quick - between 2 and 3 minute - overview of the rabbit, quickly looking into the ears, mouth, etc but didn't use any lights, scopes, or other tools even though we told her the rabbit had been scratching his ears more than it should and might have a problem that needs to be addressed. She said she couldn't see anything, the rabbit looked fine to her, and there was nothing else she could do. Then the tech returned and said she could take our payment there in the exam room, please give me your credit card. But when we left, the front desk wanted to 'confirm' our payment and asked for the credit card again. What's with that?? I would NOT recommend this business for any rabbit care as I have no indication that they really have experience caring for rabbits nor are taking any efforts to keep up to date with rabbit medicine. There are other vets in the area who are far more knowledgeable. And I'm keeping a watch on my credit card bill that they didn't charge me twice....
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June 2011 by Monica S.
I went to this vet for a long time because of Dr. Eugenio, the BEST!!!) I continued to go but never got out of there under $500.00. They want to do "blood work", every time you walk through the door. My previous dog was euthenized there and they continued to send recall cards for the next year. Moving on...