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March 2024 by Chris
A decent head shop with a huge variety of products. Most employees are kind and informative but there are a few who are rude as hell and are completely unaware of the products.I drop in once a week for coils, juice, wraps and cones. This place is definitely better than Cloud9 by far. The only reason I gave it 4/5 is because of some employees attitudes. A rude and uninformed employee will kill a business faster than higher prices.
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December 2023 by hemanshu jatt
I bought 1 vape pod and they charged me 32$ that same pod is 21$ at smoke shop that located 5 minutes away from this smoke shop.
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December 2023 by Kyle Pastorius
Good price on my wolf grinder. Works well.Casey was super cool, let me check everything out I wanted to. Dope experience. Thanks guys!!
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November 2023 by Kiyara F
Always super friendly and helpful when I come in I will always recommend this vape shop
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November 2023 by Noah C
i was quoted $15 per disposable, went in and bought two, then realized i was charged $45. I called the store and they had happened to have a “shift change” as soon as i went in/left (i went in at 8:30, the store closes at 10) and the guy on the phone said he couldnt do anything about the price difference. this is my first time in there, and i will never be back. not only that, but i usually only yap $10-$12 elsewhere. this business rips you off and has horrible service. do not go here.
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October 2023 by Landon Phade
Just paid $75 for 2 disposable vapes. For reference, I get 2 BETTER units of a better brand for $30 elsewhere. I told them this, and they offered zero options for discounting, bulk purchasing, or any solution at all for that matter. We felt bad for the sales rep since we had asked a ton of questions regarding flavors and didn’t get the price until the very end- so we took the chance. The Orion Brand literally tastes like cough medicine. Over 100% mark-up, and they still did not allow to exchange a subpar product immediately upon purchasing and seeing the visible customer dissatisfaction. Absolutely grimey. Feel free to support their hustle- if you’re the type that likes being played. ?♂️
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August 2023 by Tasha Burch
These people are amazing! I will never return to the other shop I was giving my business to. These guys will get all my future business. They earned my business from the very first visit. ?? Great job guys ??
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July 2023 by aimee borders
I'm from out of state and come over at least once a month both times that I have visited this location they are very friendly and helpful.
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July 2023 by Grimm Wrickley
Cloud City is amazing! The "white dude with the tattoos" gives excellent customer service, very helpful, and knowledgeable about the products which helps us decide on what we would like to purchase. Atmosphere is very chill and welcoming. He also makes sure, kindly of course, that the vapes that we buy works properly by letting us smoke or test them out before leaving. Would definitely recommend this place! "White dude with the tattoos" keep on being awesome!! :)
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July 2023 by Natasha Nelson
Absolutely wonderful! I went in, not knowing what I wanted.. All I knew is I'm trying to quit nicotine. They had a wonderful selection of non nicotine vapes. The man I talked to was super sweet and we had a decent conversation. I could have sat there all day and talked to him, plus he helped me pick the best vape for a great price. Definitely reccomended. Store was very clean, easy to see everything. Very painless and easy!
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July 2023 by Jake WoW
Yeah they got good customer service, but after going to 5 other vape shops I've realized they charge 10-15$ more for their vapes. Ijoy here? 36$. Ijoys other places 22$-26$. Other brands 5000+? 28-34$ other places 20$-28.
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July 2023 by Underestimated Explanation
Do not any any vape mods or kits from here! LoL they will at least up charge you $30 plus smh I can understand charging an extra $10 or even $20 but 30? LoL come on!I went there 2 but another caliburn koko prime because mine feel in water. Comes to find out there selling it for $70! So I just left and went 2 where I bought it last time, Sunnys vape shop and bout it for $40 or I could've bought it online for $25 and waited for shipping. I can only imagine what there selling other stuff 4 there lol please do your research b4 buying here they'll rob the community smh I hope you guys are up!
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June 2023 by Capt Good Smoke
That "white dude with the tats" was really good at creating a chill vibe throughout the place. I told em I'd leave em a review and so here I am. Keep on keeping on brother, thanks for having the coils we needed.
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May 2023 by Kai Hendee
Everyone I've encountered that works here have been very pleasant! Having said that, I can't help but notice the price on what it is I buy when here are higher than everywhere else I buy those things. And not to a marginal degree. The biggest price differential I've come across is the current vape I've been stuck on: Tug Pod Ultra. I've been to two other stores; one in reno and one in Carson, and they both sell them for $21.99. This store sells them for $31.99. That is a vast difference. I love contributing to small, local businesses, but that is a steep price to pay. And that is just one of many instances of the price hikes this friendly welcoming store has to offer. Do with that what you will. I, myself, will continue to give them my business...
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April 2023 by Jordon Harvey
Best experience ever!! The two men on 4/21 working together one of them his name was “sweet cheeks” ? are the best two men who have ever given us the best advice , very helpful and knowledgeable on products in the store and very good sales people! We will definitely be coming back as this is now our FAVORITE store !! Also not to mention, awesome prices !
