CarMax in Reno, NV offers a large selection of used cars, trucks, and SUVs, making it easy to find exactly what customers want all in one place. The shopping experience is designed to be simple, with no haggling or pressure. Customers appreciate the professionalism and kindness of the staff, describing the process as smooth and fast. Many reviews highlight how straightforward the online appraisal and reservation system is, with transactions often completed in less than an hour. The staff is considered friendly and competent, handling paperwork, inspections, and financing efficiently. Customers also value the option to sell their cars easily, with some noting that offers are fair and matched the online appraisal, making the process hassle-free. Additionally, CarMax provides services like car shipping, warranty options, and GAP coverage, often coordinating details such as VIN inspections and smog checks to streamline registration. While some mention minor issues, such as a car not being professionally detailed or needing cleaning after purchase, overall, customers express high satisfaction with the buying and selling experience. Many mention returning to CarMax for future purchases, appreciating the convenience, professionalism, and transparent process that make car shopping and selling easy and stress-free.
Facility clean, organized and comfortable. Staff knowledgeable and helpful. After checking our car, they offered us a fair price and completed the deal effortlessly Highly recommend!
March 2025
Went there to sell a car and it worked out really well. Had the online appraisal and it went really quick and no hassle.
March 2025
Process was simple and fast. I did the online quote and made a reservtion to complete the transaction. After arriving the estimator viewed the vehicle, confirmed the online price, then the purchase was completed in less than one hour. Very friendly and competent people.
