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February 2024 by Shy
I stopped at this location on a trip, the old. woman who appears to be. the manager here works here called. the police on me because she thought my check was fake, check. was 100%! As a black individual this experience was traumatic & humiliating.
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November 2023 by Charles Owens
It's a great bank and I know everyone who works there
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May 2023 by Christian Friedrich
Leslie, Brian, and Javier always get me taken care of quickly and efficiently for both my personal and business accounts. I live on the other side of town but frequent this location just so I can get their help!
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October 2022 by Britten W.
This branch sucks. Banks in general can suck it, but one teller in the whole bank at 11am and they close at 4pm.
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July 2022 by Lisa Haigler
Opening at 10 isn't convenient for business owners. You can do better BOA.
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April 2022 by Feng He
One teller when 10+ waiting in line
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February 2022 by gie rod
Went to this branch to wire money. I was informed their “sole” banker was booked for the entire day and tried to send me to their main branch. Why is this branch even in business? Horrible structure. Always understaffed. Your branch manager needs to be on the ball about these things. This was a simple transaction and nothing complicated. You have a concierge associate who’s sole job is to greet people but can’t execute a wire transfer????? This is extremely poor service from a branch located in an upscale area. Bank with a credit union, you’ll get treated way better.
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December 2021 by Amy A
Lines are way too long, and only 2 tellers
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July 2021 by John
Extreme meanness. They only look for ways to NOT help a customer with a simple transaction. The teller called the inexperienced manager, then they turned their backs and whispered for two minutes and then said the word appointment 6 times in 10 seconds. RIDICULOUS!! No wonder there is high turnover, NO MANAGEMENT!!! Negative stars!!!
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June 2021 by Victoria Gustafson
ATM very convenient
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April 2021 by Nick Anderson
Very poor service. Was not willing to help customer with name change even though there were 4 staff members in the building with one other customer. Extremely unhelpful and said to “make an appointment online or go drive and check other branches”.Also open 9AM to 4PM on weekdays “due to COVID” over a year after the COVID shutdown. I’m not sure how closing at 4PM helps with COVID... it doesn’t. But it helps with BofA’s bottom line and COVID is a convenient cop-out.
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March 2021 by Nick A.
Very poor service. Was not willing to help customer with name change even though there were 4 staff members in the building with one other customer. Extremely unhelpful and said to "make an appointment online or go drive and check other branches". Also open 9AM to 4PM on weekdays "due to COVID" over a year after the COVID shutdown. I'm not sure how closing at 4PM helps with COVID... it doesn't. But it helps with BofA's bottom line and COVID is a convenient cop-out.
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December 2020 by M “einlöserfilter” M
I was told I cannot get $1000 of mine "because the account is too old" pretty cool huh
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September 2020 by Diane Patten
Terrible customer service. I’ve been a BofA customer for 40 years. This is the worst branch I’ve ever been to. Run, don’t walk, to another bank. If I could give 0 stars, I would.
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June 2020 by Angela Robinson
My wallet has gone missing..., I had to stop in to replace my account numbers and cards :(. While sitting with a banker does take time the process was very fast I am grateful for the wonderful customer service thank you Jessie for your speediness and making sure I had everything I needed!
