Avis Car Rental
Car RentalHours:
2001 E Plumb Ln, Reno NV 89502 Hours
About Avis Car Rental
Avis Car Rental in Reno is known for its customer loyalty and operates under one of the world's top car rental brands. Many customers appreciate the friendly and helpful staff, especially during late hours when assistance is needed. One reviewer highlighted the efficiency of vehicle pick-up and return, noting no line and pleasant service during the return process. However, there are some concerns regarding vehicle maintenance. One customer experienced a tire issue and found that essential tools, like a wrench for the spare tire, were missing, which led to frustration when seeking roadside assistance. Despite this, another customer expressed satisfaction with their rental, even receiving a different vehicle than originally booked due to a flight change. While the overall experience is positive, some customers have suggested that Avis should improve staffing during busy holiday periods to reduce wait times. Overall, Avis Car Rental in Reno provides a mix of reliable service and areas for improvement, making it a solid choice for car rental needs.
Most Recent Reviews
August 2025
Unfortunately, these people have absolutely no idea what they’re doing. Please don’t use this business.
July 2025
DO NOT BOOK THROUGH AVIS! This is the worst run rental car company I have seen at any airport. We had a reservation and waited OVER AN HOUR because they deliver the cars to the rental desk rather than have you walk to your own car. It is absolutely ridiculous. We will not be renting here ever again!
July 2025
Slow 🐢
We had to change of computers multiple times. We waited 40 minutes to be given our car (why not giving us the keys and telling us where to pick it up?).
Shameful
More Comments(326)
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