Alex in the spa is awesome.She helped me purchase a gift certificate and was super friendly.It's nice, in today's world, to be treated like a personEverything seems to be transaction focused and less attention to human interaction. Today's experience was a pleasant break from that.
December 2023
Very nice place. Probably the nicest of all the Reno area casinos. The purple parrot was a nice 24 hour place as well. I just wish the casinos had a self service soda and coffee station like the ones in Oklahoma and Louisiana do. It would greatly improve the customer experience in my opinion...
November 2023
We did not book at this hotel, but we did enjoy the all you can eat sushi for lunch 2 times. I had a pleasant time at the card tables with Masha and Toby; both dealers took the time to help me learn a thing or two and were very interactive and humorous.
