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March 2024 by Phillip Maas
The Gym location is perfect for my commute and always as a plus it's a 24 hour gym. You cannot go anytime after 9am though and you would have to wait until 10pm to go to get a decent workout in. I between those time there are so many many and what look like kids just standing around talking I stead of using what the gyms purpose is. I have heard other people complain about the same issue and have never seen the staff say anything to anybody. I understand you pay a membership but there are limitations to what needs to be controlled and that is definitely one of them. That is my biggest complaint, other than that I think some machines need to be replaced to add different ones but still very usable regardless.
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January 2024 by Carl Colvin
Very clean excellent staff
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January 2024 by Shannon Smeltzer
This location is never packed, which is nice. The equipment is nice and a good selection to choose from. It does need to be deep cleaned and cleaned consistently. The walls above the treadmills and ellipticals are covered in heavy dust as well as the elliptical machines. I have not seen anyone sanitize machines, weights, or mats after use as requested by the facility. I always sanitize before use because of this.
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January 2024 by roland graham
Horrible place manager never gives call backs and never answers the phone. Have left over 10 messages and not one call back. Go in during hours she is suppose to be there and nothing. Have extra charges on my account and can't even get it figured out. Club is so small and so busy it's ridiculous. Me and my girl have the key fob both on the same keys pretty sure they hit us with a couple extra fees for the wrong one scanning maybe? But can't get a call back or anything. Guess when she is finally at work will have to go in and cancel the memberships I pay for 6 people to go for the last 6 years. Old managers were atleast there back in the day and would answer the phone. Time to save 250 a month and go to a club that charges 10 a month not 40 a month. Atleast the other clubs you will be able to get to workout. Only problem is charges just hit my accounts with their yearly 40 dollar.
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January 2024 by Kayla Rife
Love it
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December 2023 by battle born
The trainers are great usually willing to give you a few pointers but this place is way overcrowded. You have to wait Forever for a bench press or a squadrock. Just too many people
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December 2023 by K B
Excellent Gym. They have tons of options but the coaches can be mean sometimes.
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December 2023 by Russ Earle
Absolute horrible member service!! I have been trying to get ahold of the membership manager at the club for over two weeks. She was not there when the trainers said she would be and never returned any phone messages I left. Finally, today after calling all morning and no answer, I drove over to the club and she was there. I asked why no calls were returned and her response was "we are really busy". Be advised that the club is no longer locally owned as it previously had been so they really do not care about customer service. Some national investment company out of Texas now owns it. I asked for their phone number and she was unable to provide any point of contact for them. I asked when she was ever there and she said M-W-F from 10 to I think 3. Well I was there Wednesday at 1025 and there wasn't any employee there. When I pointed out she was not there during her "work" hours she said she had something to do and must have been late. Come on, this is your job! The member manager office looked as if a trash truck had exploded inside it. When she told me to follow her to her office there wasn't even a chair to sit in. Rather than put my membership on a freeze, I just decided to terminate my membership seeing they are now jumping the rates almost 50% and find another place to work out. Nobody should have to work this hard to speak to an employee there. AVOID at all costs.
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July 2023 by Joseph S.
Was told that the punching bag and speed bag was going to be replaced a month ago and still hasn't been addressed, one of the huge reasons why I even pay for the membership. Manager and all the staff are great expect Jason, he gives dirty looks and judgmental for the most part very stuck up and won't help unless you pay for his tips.
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May 2023 by Man N
Good enough gym but poor experience in canceling membership. Charged us for the last month, which is totally fine, but then charged an additional fee for an annual gym cleanliness. Why do I need to pay for a year of cleaning when I am canceling my membership? Wish I had known, would have canceled the month prior.
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March 2023 by Shawna
Words can’t describe how thankful I am for my coach Vic. I used to hate going to the gym and trying to figure out what I need to work on. With my personal training I get all the information I need to be successful. I am shown the correct form, the correct amount of calories that I should consume, and how important it is to stretch! The staff is amazing. The place is clean and I finally like going to the gym again thank you.
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January 2023 by Tasha C.
I've been coming to this location for a little over 4 years and I mean what can I say really. It's a gym, with 2 convenient locations for where I live, it's open 24/7 and has virtually everything I need, to work out, no matter what part of my body I want to work on. I usually don't come during staff hours because of my work schedule, but I have been able to recently over the last few weeks.Jason approached me as I walked in, to ask me about my fitness goals and my interest in personal training. While I was not interested, due to work hours, and children's extra curriculares, he was who I brought some concerns to. I was introduced to the manager and I brought to his attention that we pay a high fee to work out here, and there is a maintenance fee twice a year but yet some of the equipment does not work, some of the equipment needs to be vacuumed out due to dirt and pebbles being in them making it slippery, pieces of equipment are broken, there's no TP in the the bathrooms when I come in at 11pm, trash cans are often overflowing by the end of the night and the turf in the empty room people can use to work out was covered in various types of hair including but not limited to animal hair from people's clothes. Some of the concerns were addressed and have improved but there is still broken equipment and the same elliptical still has dirt and pebbles in it. This location never use to be in this condition and I don't know what's happening, but I can't say I'm a fan of paying a higher fee than places like fitness connection and planet fitness with little extra amenities like the two above named gyms have to offer, like saunas, steam rooms, pools, Zumba classes, etc. However, this location has a hydro massage room you can use for an additional fee, and the North Hills location has a standing in tanning area. It does have the private room so if I want to do floor work, there's more room to work out in or do yoga in. This location is my go to for location and it does have everything I needs. I would just like to see it a little cleaner and better kept.
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December 2022 by Leo S.
A clean facilitie, positive interactions, private bathrooms w/ showers, never overcrowded, and friendly staff. I made the right choice picking Anytime Fitness.
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December 2022 by Ashley Smith
This gym; is really small, is really dirty, is really unkempt, is not well managed, is not well staffed, is lacking equipment, is lacking sufficient weights, does not have 35lb plates, has far too many members in the gym for the size of the gym, lacks temperature control, lacks parking, and sadly with the apartment complex being built behind it, it’s only going to get worse. Looks like I’ll look elsewhere.
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October 2022 by Scott Harris
Made an appointment to check it out, staff didn’t show up.
