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November 2022 by Elizabeth Rodriguez
This location is now Spring Mountain Medical and Behavioral Health. Great staff, caring doctors. Wait was short in and out in less than an hour
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June 2022 by J
FINALLY!! This business is using NEW office staff (As of 5-31-2022)!!Maybe there's hope for this place yet... I hope these ladies are more productive than the last crew. They seem to have a much more professional and friendlier attitude so far.
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September 2021 by MaryLou Scott
The absolute best care you can receive in Pahrump. Dr Craig is a really compassionate and caring Dr who listens and gets to the bottom of what ails not medicate. I feel very blessed to be a patient and grateful for all he has done for me.
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August 2021 by Bakery B.
I am absolutely floored at the 1 star reviews that I just read. I LOVE Dr. Bill Craig and have been going to him ever since he opened Reflections Health Care. I have never had a doctor that takes a great deal of time to discuss EVERYTHING with me. I am a diabetic and started having problems with my feet. He immediately sent me to a surgeon and I had to have half of my foot amputated. Now that doctor was a good doctor as well but I wasn't crazy about his wound care. Dr. Craig's wound care is amazing. Like I said, I'm a diabetic and the wound from the amputation was not healing and the doctor that did the surgery wanted to put me back in the hospital and go back in to amputate the whole foot. Dr. Craig immediately told me to start coming in twice a week for wound care and he felt like it would heal but might take quite awhile. He was absolutely correct....it took 7 or 8 months but it did heal and I am doing amazing now. Even when I'm not there to see him, he ALWAYS makes sure he comes in and tells me hello and hugs me. The 3 people that did the 1 star review were obviously family but what they are saying they experience with Dr. Craig is not like him in any way. And yes, I know SEVERAL people that to go him and they love him just as much as I do, if not more. Please don't listen to the other people. Go to him and see for yourself how wonderful he truly is! My name is Tanya S. Thomas and my email is
[email protected]. If I can help you with anymore info about this medical practice, please email me.
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August 2021 by Darlene Dunckley
We love Dr. Craig!! Our first time visit was great. He is a very caring man.
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July 2021 by Lucy Husum
Why don't you answer your phone in the office?
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May 2021 by Anita Bianche
Dr. Craig is awesome, makes you feel important and is so through, he will spend what ever amount of time necessary to answer all your questions and make sure you understand all your options! Truly amazing and the best dr. I have ever worked with❣️❣️ Tks Dr Craig....
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May 2021 by Natasha Niedrauer
I made an appointment and the first thing i asked them if they took medicaid anthem blue cross blue sheild they said yes so i made an appointment, it was two months out. So the day comes i go there all the way from Henderson just for them to tell me that they do take medicaid but not abcbs medicaid so wasted a trip there that was an hour plus each direction. So obviously the office staff don't know whats going on.
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February 2021 by Laura Bornkamp
There is no better health care provider in Pahrump. Besides a home visit Dr. Craig and staff really care about our different situations.
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September 2020 by Susie G.
I'm only give them one star I went into see Dr. Craig he gave me results back but when I told him I wasn't feeling so good had a sore throat and a rough voice he told me to hush I had to go to urgent care or they gave me some medicine he didn't want to hear me out Dr. Craig I won't go back to him again I think that's so wrong the doctors supposed to listen to you When you have a problem wrong with you
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September 2020 by Jeff A.
I give dr bill Craig 1star because he is a doctor that supposed to help his patients he Took an oath to help Patients but he listens to his office staff not so much his patients he is very rude he asks me why is he seeing me today he should already know why I am there for my test results and my sister also goes to him she tried to tell him that her throat hurts and Dr. Bill Craig hushed her up to where she could not talk to tell him so she went to urgent care and got medicine where Bill Craig did not want to listen my sister's husband also goes to Bill Craig I can tell you is not very professional because he even gave my sister's husband a hard time he in fact wants me to see another doctor not him what about that those that you took Dr. Bill Craig to help patients you know sick people
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August 2020 by Jonathan K.
Nobody in the office ever knows why you are there. You make an appointment, most of the time 3 months out due to long wait times, and when you get there, you sit in the waiting room forever. Once you get called back, you have to explain to the nurse why you are there. Then you have to explain to the next nurse why you are there. Then the Dr finally comes in and again, you have to explain why you are there. When they want test, it's up to you to make the appointments for them. The will NOT answer calls from your insurance when they need more information. And sometimes, you don't even get the test you went for! The ladies at the desk are nice enough, but after going there for 3 years, still none of them even know my name! This has been the worst experience I have EVER had with a Dr's office! This was supposed to be my primary care physician! Avoid this place at all cost! Urgent care does a better job!
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July 2020 by Susan Niflis
Dr. Craig and his staff are wonderful. So knowledgeable and they take the time to explain everything. So happy I found this doctor’s office.
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June 2020 by Wendy King
Nobody cares more about their patients than Dr. Craig and Sherry. I have never had such great care from anyone in the medical field as I have had at Reflections Healthcare. I am so grateful for both of them and for their staff. I know that they care and that they will do their best to help each patient that comes to their door. And that is a rare find!
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June 2020 by NancyRaven McdonaldWolf
Awesome staff very helpful. Excellent Doctor who takes time with his patients and very knowledgeable.
