Van Marcke's Ace Hardware is a local store committed to helping neighbors and providing a convenient, friendly shopping experience. Customers appreciate the knowledgeable and friendly staff, who are often willing to assist despite some slow service. Many reviews highlight the store's good condition for its neighborhood, though some mention that the store can be in a less desirable area. While the store offers a decent supply of products, certain items, like custom screens, may take time to be made, sometimes up to a week or more, which can be disappointing for customers needing quick service. One reviewer noted that prices tend to be higher, but the quality of products is also better. Customers feel that Ace Hardware provides better service compared to larger chains like Home Depot and Lowe's, especially when it comes to personalized assistance. However, some experiences with staff vary, with a few indicating that employees could be more helpful or attentive. Overall, Van Marcke's Ace Hardware is seen as a helpful neighborhood store that values personal service and quality, even if wait times or prices may be a concern at times.
Slow service, low inventory, but they did have the one item that I was looking for particularly.
July 2025
💫Shopped for cart replacement wheels and I was extremely happy when the associates actually put the wheels on for me. Best shopping experience in a long time. Thank you ⭐🌟
June 2025
Well stocked store friendly, helpful great customer service!! ☆ ☆ ☆ ☆ ☆