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January 2024 by Jen Ramos
Wish I would've gotten one of the guys bc these two females were more concerned with making $2.50 off a top off which is ALWAYS given to me for free since I've used Valvoline from Miami to LA! They marked that they did all these checks and they did nothing but harass me about 2.50$! No lights check, no tire checks, nothing! My oil wasn't even dirty when shown to me. Guess if you don't get an oil change at this location they just complain about a courtesy check. Do better! Just because I'm a female doesn't mean I don't know my vehicle. I've skipped oil changes and my engine has never failed drive ALL OVER THE COUNTRY. Don't be such bitter ......... You fill the rest.Your reply doesn't mention that a full courtesy check was not done. Nothing on the list they said they checked was indeed checked. The report was a lie. Only the oil was checked and they marked that more was done when it was not. Who cares more about $2.50 so much and then lie on a report? Your location ONLY bc I went to another location and they absolutely said top offs less than a quart is free. Again so better!
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December 2023 by Lori Battista
First time using valvoline for an oil change in my Jeep. Customer service was outstanding. The gentleman who helped us was friendly and definitely knew his job. We were there for an oil change & got upsold to a few other services. We were very happy to find out they do provide a veterans discount and we left there approx $350 out of pocket... but we felt very good about the services provided.
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December 2023 by Christen Aguilar
Been here a couple times now and service is always great! Never a line when I go so it's always quick and easy. Benjamin is the one that helped today. I appreciated him explaining every step before he did anything. Very happy with the service as usual!
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December 2023 by Justin Gonzalez, Jr.
Hands down one of the best and easy experiences with a quick oil change spot. Kylie and Jason were super friendly and helpful. Got an oil change, air filter and windshield wipers replaced. I feel that pricing was very reasonable. It’s nice to see a team take pride in their work.
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November 2023 by Jose Rodriguez
I needed a oil change for my transmission so I took my car to this place unfortunately the person that does oil changes on transmission wasn't around I ask the person in charge at that time if they had someone else that can do the oil change and his answers was no and I asked him i though everyone on this place had the knowledge to all types of fluid changes and he didn't even answer me back so I left and took my business somewhere else.
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October 2023 by Dirt McGirk
They pretty professional ova there. I really appreciate all the extra inspections u get with an oil change and how they pumped the oil out of my car instead of draining it. This my place now.
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October 2023 by Shannon Force
Came right when they opened on a Sunday and they were professional, quick, and provided great service. The website has coupons I was able to send to text myself that were easily applied at the payment time.Jason provided exceptional customer service, was friendly, patient and explained everything they were doing and the recommended services for my vehicle.Prices seemed comparable to other oil change and vehicle service centers. They got air filters replaced, wipers replaced, and oil change done in less than 20 minutes.Thank you, Jason & your Sunday team!
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October 2023 by Chrystal F
Johan is great. I have been coming here for years and have no complaints. Not only I get the service I need but they always recommend what needs to be done to keep my car going. Always reliable, friendly and fast.
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August 2023 by Sharronka Muhammad
Absolutely professional. I went for a smog test. Done in less than 20 minutes. Yes I do recommend them to everyone
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August 2023 by Sarah B.
The absolute best place to get an oil change! I showed up 15 minutes before they closed, expecting to be turned away or that everyone was going to be mad that I came so late. Nope! Everyone was SO nice and inviting and they had my oil changed before closing time! After the experience I had, I will NEVER go to another oil change place again. They are the BEST at what they do and provided such an outstanding experience. Thank you to the dream team: Pierre, Darius, Benjamin, and Devin- y'all are the best!
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August 2023 by Eboney Steward
This used to be my spot, Valvoline has been where I go to for oil changes for years, the last 3 cars I owned. I got my last 3 oil changes done at this location, and used to go to the ones near my old place too. My most recent experience was much different than any other time I went. While I’m usually in and out in 20-25 minutes, this visit took almost an hour. There were double the amount of people that are usually working, which I thought was strange, and a bit overwhelming, honestly.Nothing was wrong with my car before this oil change, I take it in to my mechanic for service according to manufacturer’s schedule, but used to prefer Valvoline for oil changes due to the coupons. They kept pushing a transmission service on me, even though I told them multiple times I already had one a month prior, and told me my oil plug was leaking and they were replacing it. My oil plug was not leaking, my mechanic just did a full inspection on the vehicle just barely 30 days ago. They ended up telling me that there was a new tech who thought it was leaking but it wasn’t, but I don’t know if they put the original plug back on.Ever since I took it for this recent oil change, my car hasn’t been running the same. I’m taking it to my mechanic this week to see what’s going wrong, but sadly I don’t think I’ll be back to this location. The guy who took my payment and checked my filter was very nice though, I don’t remember his name but he had a ponytail.
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August 2023 by Keturah T.
I have to tell you I was pleasantly surprised with the customer service! I pulled in the Manager instantly approached me to let me know they will be with me shortly. Noticed two young women working on cars :). While I waited Natalya approached asked if I was ok and If I wanted water. Now I have to tell you I was taking my sons car for him and I've never used Valvoline always meineke and I sure don't know why I do that. She checked my lights, batteries, tire pressure. Sorry not sorry if I'm excited by great customer service. Now they just need a loyalty program. Oil change was fast and easy. Great value used a $10 coupon online
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August 2023 by Karleen Ross
Professional environment.. I used Valvoline for years now and no matter where I move they don’t disappoint. Yes they are trained to offer extra services, but their willingness to help and listen is top notch. I have heard horror stories about other places leaving your oil cover not fully fastened, it has never happened to me at Valvoline. They work as a team and are honest.Service: Oil change
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August 2023 by J.S. Stockton
Great service! This place earned my business almost 2 years ago. When the dealership let me down, I turned to this business and have never looked back. One tip: Get there early or be prepared to wait 1hr+, depending on customer volume.
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June 2023 by Dani Metcalf
They are so nice and knowledgeable here! I went in for an oil change but I also knew my car needed some TLC after driving cross-country. They changed my transmission and battery. My battery had eaten through one of the terminals and they were so nice about replacing both terminal and battery. Answering my questions about transmission and other things, without judgement. Javier and their team were amazing!Services: Transmission
