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March 2024 by James Fend
Not a single drop off box for pre-paid, only letters. Place is still in the 1970s. Avoid unless you like to waste priceless time.
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February 2024 by Pam B
Wow this place is popular. It is always busy no matter what time of day I go. Staff is always nice and friendly. They have mailing supplies like seasonal holiday padded envelopes. I like how your emailed receipt let's you click the link to track your package. Super convenient.
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February 2024 by Dwayne Bozeman
I don't usually rate much of anything or make my decision(s) based upon others' ratings of service. I make up my own mind, however, my wife needed to get her Passport so I decided to make her appointment at this location. It's a bit far from our home but the time and date for us was perfect. This location is very clean, the staff, everyone was very polite, VERY helpful to every person that was inside and or entered into the lobby here. I wish I remembered the woman's name who assisted us with the Passport process. She as well as the other workers were outstanding, patient and made the process so so easy. We were so impressed with how well everything went, this was by far the best customer service experience ever, Thank you USPS you are so under rated unfairly.
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January 2024 by Ashley
They never pick up the phone mail has been stolen such as checks this place should be under investigation immediately. These idiots don’t understand that we get pictures of our mail getting delivered. This place is so an organized and a mess.
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December 2023 by Myah Gomez
Customer service was overall really good but be prepared with all the materials you can if possible. They will charge you for everything they can including tape. If you need just one strip of tape for your package you’ll have to buy your own roll.
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December 2023 by Denny Weatherholt
ANSWER THE PHONE!!!!!!!!! NEED TO SET UP GENERAL DELIVERY
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October 2023 by Ravn Review
Aloha, Kristin (manager). I grow tired of the harassment. The cops have been called for me finishing letters in the parking lot. I have been refused service until astute patrons have caused a fuss in my behalf, in order for me to be acknowledged and helped. Why do you treat me like a criminal?When I spent near $1000 in stamps in a single visit, you were so cool to me, offering stamps you 'knew I would appreciate.' Yet, when I moved to a 'General Delivery' box, the entire experience of the Lake Mead Post Office changed.Your socio-ecomincal discrimination is clear and disgusting. I have done nothing wrong to the usps or society. We both know (!), as the cops do nothing in response to your consistent harassment towards me. Why? Why do you and your establishment treat me this way?You win! I do not have reason to step foot in your establishment ever again.
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October 2023 by Pandora Reviews
I am wheelchair bound and no matter what I order to be delivered to my door! They’re to lazy to bring me my packages and also want to claim well if they’re busy…. Excuse me I don’t drive, I’m on the bottom floor how about actually bring my packages to my door ! They claim no secure location when I have cameras and not once do they even attempt to approach the door!!! Management makes excuses I can’t afford to pay someone each package including meds to go to this office. Ridiculous!!!!
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August 2023 by Myles Nussbaum
Really nice staff, but my packages are missing :/
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July 2023 by Brittany Butler
DOORS ARE NEVER OPEN FOR THEIR SELF SERVICE. SO FRUSTRATING FOR PEOPLE WHO WORK GRAVEYARD. DO BETTERRRRRR
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June 2023 by Margarita M.
Yes, great and fast service! Clean location.Full services available...lots of parking and well organized.
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June 2023 by Zivette Monique Caton
Great customer service! Thank you! Most USPS in Southern Las Vegas has very bad customer service, NOT this location. Thank you again so much to all the clerks in this location. They do their jobs very professional, & always on point with what needs to be taking care of by the public.
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May 2023 by Nick C.
I'm supposed to pre-register for fingerprinting. Nowhere on the website allows this. Called for days and days. Phone just rings and rings. If this were a private business, this would be totally unacceptable.There is not a damn thing you can do. They can treat you rude and disrespectful and nobody cares. Nobody to complain to. No wonder this archaic system needs bailout money consistently.
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April 2023 by Janelly Godinez
I went on April 15th to get my passport done for the first time and every employee was polite and helpful. They handed out water too. Be kind to your local post office staff!!
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March 2023 by Ana Rodarte
This has to be the cleanest, most organized USPS location I visited so far.I have to give kudos to Mr. Sergio.I came by to get my first-time passport application processed. I got there a little earlier than my allotted time & Sergio unexpectedly got me in and out of there in under 20 minutes. He is courteous, professional, and I really appreciate that he took the initiative to help his staff when there was a line elsewhere.Thank you, Sergio. Your hard work does not go unnoticed.